Add or modify an HR skill
You can create HR skills and assign them to HR staff to assist with the auto-assignment of HR cases and tasks.
Before you begin
Role required: sn_hr_core.admin
About this task
The following procedure describes how to create and edit HR skills from the Skills application. Although you can create and edit skills in the Manage HR Skills module, you must use the Skills application to assign child skills.
Procedure
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Navigate to All > HR Administration > Manage Roles > Manage HR Skills.
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Click New Skill or open an existing skill.
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Enter or edit the name of the Skill and Description.
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Click Submit to save your changes.
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To assign users to the skill, complete the following steps.
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Locate and click the skill in the All Skills column.
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Click Assign/Remove Users at the top, right.
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Click the users you want assigned to this skill.
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Click Save.
If you add users to a skill with child skills, the child skills are assigned to the user. Messages are displayed to notify you of the skills that were assigned.
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Parent Topic:HR skills management
---
title: Add or modify an HR skill
description: You can create HR skills and assign them to HR staff to assist with the auto-assignment of HR cases and tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_CreateOrModifyHRSkills.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR skills management, Manage HR roles, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---
# Add or modify an HR skill
You can create HR skills and assign them to HR staff to assist with the auto-assignment of HR cases and tasks.
## Before you begin
Role required: sn\_hr\_core.admin
## About this task
The following procedure describes how to create and edit HR skills from the Skills application. Although you can create and edit skills in the **Manage HR Skills** module, you must use the Skills application to assign child skills.
## Procedure
1. Navigate to **All** > **HR Administration** > **Manage Roles** > **Manage HR Skills**.
2. Click **New Skill** or open an existing skill.
3. Enter or edit the name of the **Skill** and **Description**.
4. Click **Submit** to save your changes.
5. To assign users to the skill, complete the following steps.
1. Locate and click the skill in the **All Skills** column.
2. Click **Assign/Remove Users** at the top, right.
3. Click the users you want assigned to this skill.
4. Click **Save**.
If you add users to a skill with child skills, the child skills are assigned to the user. Messages are displayed to notify you of the skills that were assigned.
**Parent Topic:**[HR skills management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_HRSkillsManagement.md)
| title | Add or modify an HR skill |
| description | You can create HR skills and assign them to HR staff to assist with the auto-assignment of HR cases and tasks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_CreateOrModifyHRSkills.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | HR skills managementManage HR rolesHR AdministrationConfigureCase and Knowledge ManagementHR Service DeliveryEmployee Service Management |