Add or modify employee positions
As part of the Human Resources setup process, you define positions to describe employee job functions within the organization. Positions are associated with employees in the HR profile.
Before you begin
Role required: sn_hr_core.admin
About this task
Create position records for your organization. Other organization information, such as location and department information, is already set up in the ServiceNow system and used in User [sys_user] records.
Procedure
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Navigate to All > HR Administration > Managed Lists > Positions.
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Click New to create a position, or click an entry to open an existing position.
If you view an existing position, the HR Profiles related list displays HR profiles of users assigned to the position at the bottom.
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Enter the Position title and select the Department.
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Check Active.
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Click Save to stay on the Positions form or Submit or Update to return to the Positions list.
Parent Topic:Managed lists
---
title: Add or modify employee positions
description: As part of the Human Resources setup process, you define positions to describe employee job functions within the organization. Positions are associated with employees in the HR profile.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_DefiningOrganizationPositions.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managed lists, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---
# Add or modify employee positions
As part of the Human Resources setup process, you define positions to describe employee job functions within the organization. Positions are associated with employees in the HR profile.
## Before you begin
Role required: sn\_hr\_core.admin
## About this task
Create position records for your organization. Other organization information, such as location and department information, is already set up in the ServiceNow system and used in User \[sys\_user\] records.
## Procedure
1. Navigate to **All** > **HR Administration** > **Managed Lists** > **Positions**.
2. Click **New** to create a position, or click an entry to open an existing position.
If you view an existing position, the **HR Profiles** related list displays HR profiles of users assigned to the position at the bottom.
3. Enter the **Position** title and select the **Department**.
4. Check **Active**.
5. Click **Save** to stay on the **Positions** form or **Submit** or **Update** to return to the **Positions** list.
**Parent Topic:**[Managed lists](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_ManagedLists.md)
| title | Add or modify employee positions |
| description | As part of the Human Resources setup process, you define positions to describe employee job functions within the organization. Positions are associated with employees in the HR profile. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_DefiningOrganizationPositions.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managed listsHR AdministrationConfigureCase and Knowledge ManagementHR Service DeliveryEmployee Service Management |