Evaluate HR survey responses

task australia Updated Sep 10, 2026 1 min read t_EvaluateHRSurveyResponses.md

After you have collected responses to an HR survey, you can review the survey responses and scorecard.

Before you begin

Role required: sn_hr_core.manager, or sn_hr_core.admin

Procedure

Navigate to All > HR Administration > Surveys > All HR Surveys.
Select a survey to evaluate the responses.

Select the View Responses related link to review individual responses to each question and perform any of the following tasks.

Task	Action
See individual responses for a metric (question)	Expand the metric group in the Metric Results list.
View responses based on when the survey was taken	Personalize the Metric Results list to include the Created column, and add a filter using the condition builder. For example, to see all responses since the beginning of the month, add this condition: [Created] [at or after] [<select date>]

If the survey was not submitted anonymously, you can see how users answered and follow up if necessary.

Select the View Scorecard related link to review the survey scorecard.

For more information, see Satisfaction Survey Scorecard.

Parent Topic:HR Dashboards & Reports

Related topics

HR surveys

Survey responses and results

View a survey scorecard

54 lines · 2.6 KB Wrap lines

---
title: Evaluate HR survey responses
description: After you have collected responses to an HR survey, you can review the survey responses and scorecard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_EvaluateHRSurveyResponses.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR Dashboards &amp; Reports, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Evaluate HR survey responses

After you have collected responses to an HR survey, you can review the survey responses and scorecard.

## Before you begin

Role required: sn\_hr\_core.manager, or sn\_hr\_core.admin

## Procedure

1.  Navigate to **All** &gt; **HR Administration** &gt; **Surveys** &gt; **All HR Surveys**.

2.  Select a survey to evaluate the responses.

3.  Select the **View Responses** related link to review individual responses to each question and perform any of the following tasks.

    |Task|Action|
    |----|------|
    |**See individual responses for a metric \(question\)**|Expand the metric group in the Metric Results list.|
    |**View responses based on when the survey was taken**|Personalize the Metric Results list to include the **Created** column, and add a filter using the condition builder. For example, to see all responses since the beginning of the month, add this condition: **\[Created\] \[at or after\] \[&lt;select date&gt;\]**|

    If the survey was not submitted anonymously, you can see how users answered and follow up if necessary.

4.  Select the **View Scorecard** related link to review the survey scorecard.

    For more information, see [Satisfaction Survey Scorecard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/t_SatisfactionSurvey.md).


**Parent Topic:**[HR Dashboards &amp; Reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_HRDashboardsReports.md)

**Related topics**  


[HR surveys](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_HRSurveysIst.md)

[Survey responses and results](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/c_SurveyResults.md)

[View a survey scorecard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/t_ViewAScorecard.md)