Add or modify locations
If your company has multiple offices, location records store the address and contact details for each site, and are assigned in the employee HR profile and user records. The location of an HR agent can be used for automatic assignment of HR cases.
Before you begin
Role required: admin
About this task
The Administrator can view, edit, or create locations. You can use the location of an HR agent for automatic assignment of HR cases.
Procedure
-
Navigate to All > HR Administration > Managed Lists > Locations.
-
Click a location name to view or edit details for that location.
-
Click New to create a location.
-
Click Save to stay on the Locations form.
The Locations section displays at the bottom of the form. Use to create a parent/child relationship between locations.
-
Click New to create a child location.
-
Click Save to stay on the Locations form or Submit to return to the Locations list.
Parent Topic:Managed lists
---
title: Add or modify locations
description: If your company has multiple offices, location records store the address and contact details for each site, and are assigned in the employee HR profile and user records. The location of an HR agent can be used for automatic assignment of HR cases.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_ViewALocationIst.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managed lists, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---
# Add or modify locations
If your company has multiple offices, location records store the address and contact details for each site, and are assigned in the employee HR profile and user records. The location of an HR agent can be used for automatic assignment of HR cases.
## Before you begin
Role required: admin
## About this task
The Administrator can view, edit, or create locations. You can use the location of an HR agent for automatic assignment of HR cases.
## Procedure
1. Navigate to **All** > **HR Administration** > **Managed Lists** > **Locations**.
2. Click a location name to view or edit details for that location.
3. Click **New** to create a location.
4. Click **Save** to stay on the **Locations** form.
The Locations section displays at the bottom of the form. Use to create a parent/child relationship between locations.
5. Click **New** to create a child location.
6. Click **Save** to stay on the **Locations** form or **Submit** to return to the **Locations** list.
**Parent Topic:**[Managed lists](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_ManagedLists.md)
| title | Add or modify locations |
| description | If your company has multiple offices, location records store the address and contact details for each site, and are assigned in the employee HR profile and user records. The location of an HR agent can be used for automatic assignment of HR cases. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_ViewALocationIst.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managed listsHR AdministrationConfigureCase and Knowledge ManagementHR Service DeliveryEmployee Service Management |