Submit a time off balance query in HR Service Delivery Advanced Integration with Oracle HCM

---
title: Submit a time off balance query in HR Service Delivery Advanced Integration with Oracle HCM
description: Submit a query related to your time off balance in the Oracle HCM system from a ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/time-off-query-adm.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR Service Delivery Advanced Integration with Oracle HCM, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---

# Submit a time off balance query in HR Service Delivery Advanced Integration with Oracle HCM

Submit a query related to your time off balance in the Oracle HCM system from a ServiceNow instance.

## Before you begin

Role required: none

The View Time Off Widget works on the basis of Person ID \( Correlation\_ID\) field in the HR profile \[sn\_hr\_core\_profile\] table. You will not be able to see your time off balances if your Person ID \(Correlation\_ID\) is missing in your HR profile.

## Procedure

1.  Navigate to **Employee Center** > **Catalog** > **Benefits** > **Time off balances**.

2.  View details of all your time off balances.

3.  In the **Do you have any question regarding your time off balance?** field, type in your query.

4.  Click **Submit**.

    An HR case is created under the HR Service, View Time Off – Oracle Cloud HCM.