Using HR Benchmarks

---
title: Using HR Benchmarks
description: Gain instant visibility into your key performance indicators \(KPIs\) and trends, as well as comparative insight relative to industry averages of your peers and to the industry top performers.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/using-hr-benchmarks.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR Benchmarks, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Using HR Benchmarks

Gain instant visibility into your key performance indicators \(KPIs\) and trends, as well as comparative insight relative to industry averages of your peers and to the industry top performers.

## Before you begin

Role required: sn\_hr\_core.case\_writer

## Procedure

1.  Navigate to **All** > **Benchmarks** > **Dashboard**.

    The Benchmarks Dashboard page is displayed.

2.  Select **Human Resource** in KPI Category.

    The HR KPIs are displayed.

3.  To change the way that the KPIs are displayed on the dashboard.

    -   Card view icon \(\[Omitted image "hr-benchmarks-card.png"\] Alt text: Card view\): View your KPIs in a card view.
    -   List view icon \(\[Omitted image "hr-benchmarks-list.png"\] Alt text: List view\): View your KPIs in a list view.
4.  To select the area in which you want to compare your data, use the **Compare with** list.

    -   **Industry**: Option to compare your data based on industries.
    -   **Number of users**: Option to compare your data based on the number of users.
    -   **Region**: Option to compare your data based on region.
5.  To download the report in a PDF format, click **Download**.