Variables supported in HTML document templates
concept australia Updated Sep 10, 2026 1 min read variables-html.md
Include customized variables in a document template in addition to the variables that are available in the Select Variables field in the HTML document template configuration page.
Supported Variables
The following variables are supported in an HTML document template:
- Date
- Date/Time
- Duration
- HTML
- IP Address
- List Collector
- Lookup Multiple Choice
- Lookup Select Box
- Multi Line Text
- Multiple Choice
- Numeric Scale
- Reference
- Select Box
- Single Line Text
- URL
- Wide Single Line Text
- Yes / No
- CheckBox
- Requested For
Unsupported Variables
The following variables are unsupported in an HTML document template:
- Attachment
- Break
- Container End
- Container Split
- Container Start
- Custom
- Custom with Label
- UI Page
- Label
- Rich Text Label
- Masked
- Multi Row Variable Set
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--- title: Variables supported in HTML document templates description: Include customized variables in a document template in addition to the variables that are available in the Select Variables field in the HTML document template configuration page. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/variables-html.html release: australia product: HR Service Delivery classification: hr-service-delivery topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Document Templates of type HTML, Configuring Document Templates, Document Templates, HR Documents, HR Service Delivery, Employee Service Management] --- # Variables supported in HTML document templates Include customized variables in a document template in addition to the variables that are available in the **Select Variables** field in the HTML document template configuration page. ## Supported Variables The following variables are supported in an HTML document template: - Date - Date/Time - Duration - Email - HTML - IP Address - List Collector - Lookup Multiple Choice - Lookup Select Box - Multi Line Text - Multiple Choice - Numeric Scale - Reference - Select Box - Single Line Text - URL - Wide Single Line Text - Yes / No - CheckBox - Requested For ## Unsupported Variables The following variables are unsupported in an HTML document template: - Attachment - Break - Container End - Container Split - Container Start - Custom - Custom with Label - UI Page - Label - Rich Text Label - Masked - Multi Row Variable Set
| title | Variables supported in HTML document templates |
| description | Include customized variables in a document template in addition to the variables that are available in the Select Variables field in the HTML document template configuration page. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/variables-html.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Document Templates of type HTMLConfiguring Document TemplatesDocument TemplatesHR DocumentsHR Service DeliveryEmployee Service Management |