Manage Learning
concept australia Updated Sep 10, 2026 1 min read manage-learning-achievements.md
Using Learning, learning administrators can manage user activities. To aid the users learning journey, learning admins can create achievements, define achievement rules, and monitor the overall learning activity of a user.
- Create a content collection
Create a content collection in Learning to dynamically group Learning content that includes multiple internal and external courses. - Create internal Learning content
Create internal Learning courses so that employees can learn new content and enhance their skills set. - View external Learning content
View the details of all course items that are pulled from external sources into the Learning application. - Create a learning library
Create a learning library that includes learning content from internal and external content repositories. - Create a learning task
Assign a learning task to an employee that can be completed from the To-dos page in Employee Center. - Create an achievement definition
Create definitions for achievements to define the end goal. - Create user achievements
Create user achievements to project the accomplishments of course takers on My Learning. - Create an achievement rule
Create achievement rules to define the criteria to be met to complete an achievement. - Create an achievement rule item
Create an achievement rule item to define if all or a count of items need to be completed to receive an achievement.
Parent Topic:Using My Learning
Related topics
Enroll in a course collection on My Learning
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--- title: Manage Learning description: Using Learning, learning administrators can manage user activities. To aid the users learning journey, learning admins can create achievements, define achievement rules, and monitor the overall learning activity of a user. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/learning-core/manage-learning-achievements.html release: australia product: Learning Core classification: learning-core topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Using My Learning, Learning, Growth Experiences, HR Service Delivery, Employee Service Management] --- # Manage Learning Using Learning, learning administrators can manage user activities. To aid the users learning journey, learning admins can create achievements, define achievement rules, and monitor the overall learning activity of a user. - **[Create a content collection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/create-content-collection.md)** Create a content collection in Learning to dynamically group Learning content that includes multiple internal and external courses. - **[Create internal Learning content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/create-internal-learning-content.md)** Create internal Learning courses so that employees can learn new content and enhance their skills set. - **[View external Learning content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/view-external-learning-content.md)** View the details of all course items that are pulled from external sources into the Learning application. - **[Create a learning library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/create-learning-library.md)** Create a learning library that includes learning content from internal and external content repositories. - **[Create a learning task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/create-learning-task.md)** Assign a learning task to an employee that can be completed from the To-dos page in Employee Center. - **[Create an achievement definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/create-achievement.md)** Create definitions for achievements to define the end goal. - **[Create user achievements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/create-user-achievements.md)** Create user achievements to project the accomplishments of course takers on My Learning. - **[Create an achievement rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/create-achievement-rule.md)** Create achievement rules to define the criteria to be met to complete an achievement. - **[Create an achievement rule item](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/achievement-rule-item.md)** Create an achievement rule item to define if all or a count of items need to be completed to receive an achievement. **Parent Topic:**[Using My Learning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/learning-core/manage-your-learning.md) **Related topics** [Enroll in a course collection on My Learning]() [Resume a course]() [Create a personal course collection]() [Create a Learning challenge]() [View recent activity]() [Assign Learning to your team]() [Skill sensing for learning content]()
| title | Manage Learning |
| description | Using Learning, learning administrators can manage user activities. To aid the users learning journey, learning admins can create achievements, define achievement rules, and monitor the overall learning activity of a user. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/learning-core/manage-learning-achievements.html |
| release | australia |
| product | Learning Core |
| classification | learning-core |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using My LearningLearningGrowth ExperiencesHR Service DeliveryEmployee Service Management |