Submit COI requests

concept australia Updated Jan 13, 2025 1 min read submit-coi-requests.md

Submit conflict of interest disclosure requests using a traditional form or through conversational intake with ServiceNow Otto.

You can submit conflict of interest disclosure requests using two methods: using a record producer or a conversational interface powered by ServiceNow Otto.

Record producer

Use the Conflict of Interest disclosure Record Producer to provide structured information about potential conflicts. This method is suitable when you have all required information ready and prefer a guided form experience.
Conversational intake

Use ServiceNow Otto conversational intake to submit requests through natural language conversation. The AI-powered interface guides you through the disclosure process by asking relevant questions and capturing the necessary information. This method provides a more intuitive experience and can help you identify conflicts you might not have considered.
Submit COI request form Employee Center
Submit a request to obtain the legal clearance before you involve in any activity that might pose a risk of potential conflict with the primary employer duties.
Submit COI request using ServiceNow Otto conversational intake
Submit Conflict of Interest (COI) requests through natural language conversations.

Parent Topic:Using Legal Conflict of Interest

Keywords conflict of interestCOIdisclosure requestconversational intakeServiceNow Otto

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---
title: Submit COI requests
description: Submit conflict of interest disclosure requests using a traditional form or through conversational intake with ServiceNow Otto.
locale: en-us
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-conflict-of-interest/submit-coi-requests.html
release: australia
product: Legal Conflict of Interest
classification: legal-conflict-of-interest
topic_type: concept
last_updated: "2025-01-13"
reading_time_minutes: 1
keywords: [conflict of interest, COI, disclosure request, conversational intake, ServiceNow Otto]
breadcrumb: [Use, Legal Conflict of Interest, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Submit COI requests

Submit conflict of interest disclosure requests using a traditional form or through conversational intake with ServiceNow Otto.

You can submit conflict of interest disclosure requests using two methods: using a record producer or a conversational interface powered by ServiceNow Otto.

-   **Record producer**

    Use the Conflict of Interest disclosure Record Producer to provide structured information about potential conflicts. This method is suitable when you have all required information ready and prefer a guided form experience.

-   **Conversational intake**

    Use ServiceNow Otto conversational intake to submit requests through natural language conversation. The AI-powered interface guides you through the disclosure process by asking relevant questions and capturing the necessary information. This method provides a more intuitive experience and can help you identify conflicts you might not have considered.


-   **[Submit COI request form Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-conflict-of-interest/submit-coi-disclosure-request.md)**  
Submit a request to obtain the legal clearance before you involve in any activity that might pose a risk of potential conflict with the primary employer duties.
-   **[Submit COI request using ServiceNow Otto conversational intake](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-conflict-of-interest/now-assist-lsd-convi.md)**  
Submit Conflict of Interest \(COI\) requests through natural language conversations.

**Parent Topic:**[Using Legal Conflict of Interest](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-conflict-of-interest/lsd-coi-use-landing.md)