Update an existing conflict of interest disclosure request

task australia Updated Sep 10, 2026 1 min read update-existing-coi-disclosure-request.md

Update an existing conflict of interest disclosure request to obtain the legal clearance again before it expires. You might want to get fresh approvals for an extension of the period or for the revised conditions that might pose a risk of potential conflict with the primary employer duties.

Before you begin

Role required: sn_lg_ops.legal_user

Procedure

Navigate to All > Employee Center.

Note: If you’re using Legal Service Portal, open a request by navigating to the Legal Service Portal and selecting My Requests > View all requests from the header.
Select My Requests from the header.
Open the conflict of interest disclosure request.
From the Actions menu, select Edit Request.
On the form, update the fields and click Submit.

Note: You cannot update a few fields on the form, and so they show up as inactive.
Manage documents supporting your request.

Option	Steps
If the Attachments tab is visible	To upload a new document, select the add attachment icon ([Omitted image "add-attachment-icon.png"] Alt text: Add attachment icon.) and select a file. To rename an attached file, select the edit file name icon ([Omitted image "rename-icon.png"] Alt text: Edit file name icon.) and update the file name. To remove an attached file, select the delete icon ([Omitted image "delete-icon.png"] Alt text: Delete icon.).
If the Documents tab is visible	To upload a new document, select Attach and select a file. A link to the document is listed in the External URL column of the documents list. To remove an attached file, select Delete. In the Delete document dialog box, select a document from the list, and then select Delete.

Option

Steps

If the Attachments tab is visible

To upload a new document, select the add attachment icon ([Omitted image "add-attachment-icon.png"] Alt text: Add attachment icon.) and select a file.
To rename an attached file, select the edit file name icon ([Omitted image "rename-icon.png"] Alt text: Edit file name icon.) and update the file name.
To remove an attached file, select the delete icon ([Omitted image "delete-icon.png"] Alt text: Delete icon.).

If the Documents tab is visible

To upload a new document, select Attach and select a file.

A link to the document is listed in the External URL column of the documents list.

To remove an attached file, select Delete. In the Delete document dialog box, select a document from the list, and then select Delete.

## Result

The conflict of interest disclosure request is updated and the state is set as New.The Activities stream shows the details of the updated fields. The request is sent for approval. The approval flow for the selected conflict type controls the request to go through the required number of approval levels. Approvers assigned at each approval level can approve the request. After the approval flow gets triggered, the state of the request updates to Work in Progress.

The approval details appear under the Approvals tab on the Standard Ticket page.

Parent Topic:Using Legal Conflict of Interest

83 lines · 3.7 KB Wrap lines

---
title: Update an existing conflict of interest disclosure request
description: Update an existing conflict of interest disclosure request to obtain the legal clearance again before it expires. You might want to get fresh approvals for an extension of the period or for the revised conditions that might pose a risk of potential conflict with the primary employer duties.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-conflict-of-interest/update-existing-coi-disclosure-request.html
release: australia
product: Legal Conflict of Interest
classification: legal-conflict-of-interest
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Legal Conflict of Interest, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Update an existing conflict of interest disclosure request

Update an existing conflict of interest disclosure request to obtain the legal clearance again before it expires. You might want to get fresh approvals for an extension of the period or for the revised conditions that might pose a risk of potential conflict with the primary employer duties.

## Before you begin

Role required: sn\_lg\_ops.legal\_user

## Procedure

1.  Navigate to **All** &gt; **Employee Center**.

    **Note:** If you’re using Legal Service Portal, open a request by navigating to the Legal Service Portal and selecting **My Requests** &gt; **View all requests** from the header.

2.  Select **My Requests** from the header.

3.  Open the conflict of interest disclosure request.

4.  From the Actions menu, select **Edit Request**.

5.  On the form, update the fields and click **Submit**.

    **Note:** You cannot update a few fields on the form, and so they show up as inactive.

6.  Manage documents supporting your request.

<table id="choicetable_dtv_1j4_gtb"><thead><tr><th align="left" id="d376430e127">

Option

</th><th align="left" id="d376430e130">

Steps

</th></tr></thead><tbody><tr><td id="d376430e136">

**If the Attachments tab is visible**

</td><td>

-   To upload a new document, select the add attachment icon \(\[Omitted image "add-attachment-icon.png"\] Alt text: Add attachment icon.\) and select a file.
-   To rename an attached file, select the edit file name icon \(\[Omitted image "rename-icon.png"\] Alt text: Edit file name icon.\) and update the file name.
-   To remove an attached file, select the delete icon \(\[Omitted image "delete-icon.png"\] Alt text: Delete icon.\).


</td></tr><tr><td id="d376430e175">

**If the Documents tab is visible**

</td><td>

-   To upload a new document, select **Attach** and select a file.

A link to the document is listed in the **External URL** column of the documents list.

-   To remove an attached file, select **Delete**. In the Delete document dialog box, select a document from the list, and then select **Delete**.


</td></tr></tbody>
</table>
## Result

The conflict of interest disclosure request is updated and the state is set as New.The Activities stream shows the details of the updated fields. The request is sent for approval. The approval flow for the selected conflict type controls the request to go through the required number of approval levels. Approvers assigned at each approval level can approve the request. After the approval flow gets triggered, the state of the request updates to Work in Progress.

The approval details appear under the **Approvals** tab on the Standard Ticket page.

**Parent Topic:**[Using Legal Conflict of Interest](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-conflict-of-interest/lsd-coi-use-landing.md)