Attach files to a legal matter through Mobile Agent
Upload supporting documentation, such as documents, copies of email messages, images, or any other files into the artifact while you are working on a legal matter or matter task. You can also use these artifacts as a reference material to solve similar requests in future.
Before you begin
Role required: sn_lg_matter.matter_fulfiller
Procedure
-
In the Mobile Agent, navigate to the Assigned Matters list.
-
Tap an assigned matter.
-
In the Others tab, tap Artifacts.
-
Open an artifact to which you want to attach a file.
-
Tap Add Attachment and select one of the options:
- Take Photo
- Record Video
- Open Gallery
- Attach File The file is attached and listed.
-
You can rename the file by tapping the edit icon ([Omitted image "edit-icon.png"] Alt text: Edit icon.) and entering a new name.
Note: If a file is no longer required for the legal matter, you can remove the file by tapping the delete icon ([Omitted image "delete-icon.png"] Alt text: Delete icon.).
---
title: Attach files to a legal matter through Mobile Agent
description: Upload supporting documentation, such as documents, copies of email messages, images, or any other files into the artifact while you are working on a legal matter or matter task. You can also use these artifacts as a reference material to solve similar requests in future.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-mobile/add-files-to-artifact-mobile.html
release: australia
product: Legal Mobile
classification: legal-mobile
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Promote a legal request to a legal matter through Mobile Agent, Work on a legal request through Mobile Agent, Legal Mobile, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---
# Attach files to a legal matter through Mobile Agent
Upload supporting documentation, such as documents, copies of email messages, images, or any other files into the artifact while you are working on a legal matter or matter task. You can also use these artifacts as a reference material to solve similar requests in future.
## Before you begin
Role required: sn\_lg\_matter.matter\_fulfiller
## Procedure
1. In the Mobile Agent, navigate to the **Assigned Matters** list.
2. Tap an assigned matter.
3. In the **Others** tab, tap **Artifacts**.
4. Open an artifact to which you want to attach a file.
5. Tap **Add Attachment** and select one of the options:
- Take Photo
- Record Video
- Open Gallery
- Attach File
The file is attached and listed.
6. You can rename the file by tapping the edit icon \(\[Omitted image "edit-icon.png"\] Alt text: Edit icon.\) and entering a new name.
**Note:** If a file is no longer required for the legal matter, you can remove the file by tapping the delete icon \(\[Omitted image "delete-icon.png"\] Alt text: Delete icon.\).
| title | Attach files to a legal matter through Mobile Agent |
| description | Upload supporting documentation, such as documents, copies of email messages, images, or any other files into the artifact while you are working on a legal matter or matter task. You can also use these artifacts as a reference material to solve similar requests in future. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/legal-mobile/add-files-to-artifact-mobile.html |
| release | australia |
| product | Legal Mobile |
| classification | legal-mobile |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Promote a legal request to a legal matter through Mobile AgentWork on a legal request through Mobile AgentLegal MobileLegal Service DeliveryLegal and Contract OperationsEmployee Service Management |