Add a phase in a legal matter through Mobile Agent
Add a phase to a legal matter to follow a structured approach to perform specific tasks to complete the matter.
Before you begin
Role required: sn_lg_matter.matter_fulfiller
About this task
If you created a legal matter using a matter template, the predefined phases are available in the matter from the template. You can add more phases as required.
Procedure
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In the Mobile Agent, navigate to the Assigned Matters list.
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Tap an assigned matter in which you want to add a phase.
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Tap the actions icon ([Omitted image "action-icon.png"] Alt text: Actions icon.) and select the Create Phase option.
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In the Enter Phase Name field, enter a unique name for the phase.
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In the Enter Phase Order field, enter the order in which the phase should be worked on.
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Tap the submit icon ([Omitted image "submit-icon.png"] Alt text: Submit icon.).
Result
A phase is added to the matter.
What to do next
Add tasks in the phase to manage activities in the legal matter. If the task has to be done by a different user, you can assign these tasks to that person.
--- title: Add a phase in a legal matter through Mobile Agent description: Add a phase to a legal matter to follow a structured approach to perform specific tasks to complete the matter. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-mobile/add-phase-to-matter-mobile.html release: australia product: Legal Mobile classification: legal-mobile topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Promote a legal request to a legal matter through Mobile Agent, Work on a legal request through Mobile Agent, Legal Mobile, Legal Service Delivery, Legal and Contract Operations, Employee Service Management] --- # Add a phase in a legal matter through Mobile Agent Add a phase to a legal matter to follow a structured approach to perform specific tasks to complete the matter. ## Before you begin Role required: sn\_lg\_matter.matter\_fulfiller ## About this task If you created a legal matter using a matter template, the predefined phases are available in the matter from the template. You can add more phases as required. ## Procedure 1. In the Mobile Agent, navigate to the **Assigned Matters** list. 2. Tap an assigned matter in which you want to add a phase. 3. Tap the actions icon \(\[Omitted image "action-icon.png"\] Alt text: Actions icon.\) and select the **Create Phase** option. 4. In the **Enter Phase Name** field, enter a unique name for the phase. 5. In the **Enter Phase Order** field, enter the order in which the phase should be worked on. 6. Tap the submit icon \(\[Omitted image "submit-icon.png"\] Alt text: Submit icon.\). ## Result A phase is added to the matter. ## What to do next [Add tasks in the phase](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-mobile/add-tasks-to-matter-mobile.md) to manage activities in the legal matter. If the task has to be done by a different user, you can assign these tasks to that person.
| title | Add a phase in a legal matter through Mobile Agent |
| description | Add a phase to a legal matter to follow a structured approach to perform specific tasks to complete the matter. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/legal-mobile/add-phase-to-matter-mobile.html |
| release | australia |
| product | Legal Mobile |
| classification | legal-mobile |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Promote a legal request to a legal matter through Mobile AgentWork on a legal request through Mobile AgentLegal MobileLegal Service DeliveryLegal and Contract OperationsEmployee Service Management |