Approve or reject a legal matter task through Mobile Agent

task australia Updated Sep 10, 2026 1 min read approve-reject-matter-task-mobile.md

As a legal matter owner, you can review and approve or reject matter tasks that are marked as complete by the task owners.

Before you begin

Role required: sn_lg_matter.matter_fulfiller

Procedure

In the Mobile Agent, navigate to the Pending Approvals list.
Tap an assigned task.
Review the task details and activities done by the task owner.
1. Tap the task number on the Approval for field.
2. Tap the back icon ([Omitted image "back-arrow-icon.png"] Alt text: Back icon.) to return to the task Pending Legal Matter Task Approval screen.
Approve or reject the task by tapping Approve or Reject.

Result

If you approve the matter task, the task is closed. The state of the task updates to Closed Complete.
If you reject the matter task, the task is opened again. The state of the task updates to Work in Progress. The task owner can work on the task again to fulfill the requirements of the task and mark it complete for approval.

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---
title: Approve or reject a legal matter task through Mobile Agent
description: As a legal matter owner, you can review and approve or reject matter tasks that are marked as complete by the task owners.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-mobile/approve-reject-matter-task-mobile.html
release: australia
product: Legal Mobile
classification: legal-mobile
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Add a task in a legal matter through Mobile Agent, Promote a legal request to a legal matter through Mobile Agent, Work on a legal request through Mobile Agent, Legal Mobile, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Approve or reject a legal matter task through Mobile Agent

As a legal matter owner, you can review and approve or reject matter tasks that are marked as complete by the task owners.

## Before you begin

Role required: sn\_lg\_matter.matter\_fulfiller

## Procedure

1. In the Mobile Agent, navigate to the **Pending Approvals** list.

2. Tap an assigned task.

3. Review the task details and activities done by the task owner.

1. Tap the task number on the **Approval for** field.

2. Tap the back icon \(\[Omitted image "back-arrow-icon.png"\] Alt text: Back icon.\) to return to the task Pending Legal Matter Task Approval screen.

4. Approve or reject the task by tapping **Approve** or **Reject**.

## Result

- If you approve the matter task, the task is closed. The state of the task updates to Closed Complete.
- If you reject the matter task, the task is opened again. The state of the task updates to Work in Progress. The task owner can work on the task again to fulfill the requirements of the task and mark it complete for approval.