Configure Siri shortcuts for Now Mobile

task australia Updated Sep 10, 2026 1 min read config-siri-shortcuts.md
Raw file servicenow.com

Configure Siri shortcuts for quick access to common features on your iOS mobile device.

Before you begin

Role required: admin

Procedure

  1. Log in to a ServiceNow mobile app.

  2. On the navigation bar, tap the Settings.

  3. On the settings page, tap Siri shortcuts.

  4. In the Siri shortcuts section,**** tap the plus button ([Omitted image "icon-plus-white.png"] Alt text: Plus button) to configure a Siri shortcut.

    Note: The currently available shortcuts are limited to Open My Tasks, Browse Services, and Open My Requests.

    [Omitted image "siri-shortcuts-1.png"] Alt text: Siri shortcuts screen with plus buttons.

  5. In the When I say field, add the phrase you want to say to Siri to open your app and use the selected shortcut.

    [Omitted image "siri-shortcuts-2.png"] Alt text: Add to Siri screen

  6. Tap Add to Siri.

    Note:

    • You can repeat the process to configure the remaining shortcuts, or change the phrase used to activate previously configured shortcuts.
    • You can also set up the Siri shortcuts in the Apple Shortcuts application.

Parent Topic:Configuring Now Mobile

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