Assign the workplace user role to employees
Set rules in Workplace Core to assign the workplace user role to employees and apply conditions accordingly.
Before you begin
Ensure that the user profiles of all your employees have required details. You can review the employee user profiles by navigating to User Administration > Users.
Role required: admin or sn_wsd_core.admin
Procedure
-
Navigate to Workplace Safety Management > Administration.
-
Select Client Role Assignment Rules.
-
On the form, fill in the fields.
Field Description Name Unique name for this assignment rule. Role This value is auto-generated with the workplace user role (sn_wsd_core.workplace_user). Active Option for indicating whether this assignment rule is active. Condition Option to add filter conditions that a user profile must match. To add a condition, select Add filter condition. To add a OR clause, select Add "OR" clause. Table Table on which the conditions must be built. The field is automatically selected as sys_user. -
Select Submit.
Result
The workplace user roles are assigned. If a record is created or updated on this table, a role assignment process is triggered in the background.
Note:
- When a user no longer satisfies the Workplace Client Role Rule criteria, the role assignment framework deactivates the existing sys_user_has_role record by setting its state to Pending Approval.
- The Pending Approval state is equivalent to the inactive state — the user does not hold the role. Role evaluation grants a role only when the assignment state is active.
- When the user satisfies the criteria again, the same record is moved back to active. No new record is created.
Parent Topic:Manage workplace safety activities
Related topics
Import your workspaces data from an Excel spreadsheet
Add a space type configuration
Configure Workplace entity and entity types
Enable favorites option for Workplace Service Portal
Create a workplace performer criteria
Mapping employees to their designated workspaces
Configuring shifts for your workplace
Managing workplace shifts that you own
Managing workplace reservations for employees
Setting and tracking arrivals at the workplace
Approve employee workplace reservation requests
---
title: Assign the workplace user role to employees
description: Set rules in Workplace Core to assign the workplace user role to employees and apply conditions accordingly.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-core/assign-workplace-user-role-to-employees-of-a-location-wsd.html
release: australia
product: Workplace Core
classification: workplace-core
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Manage, Workplace Core, Workplace Service Delivery, Employee Service Management]
---
# Assign the workplace user role to employees
Set rules in Workplace Core to assign the workplace user role to employees and apply conditions accordingly.
## Before you begin
Ensure that the user profiles of all your employees have required details. You can review the employee user profiles by navigating to **User Administration** > **Users**.
Role required: admin or sn\_wsd\_core.admin
## Procedure
1. Navigate to **Workplace Safety Management** > **Administration**.
2. Select **Client Role Assignment Rules**.
3. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Name|Unique name for this assignment rule.|
|Role|This value is auto-generated with the workplace user role \(sn\_wsd\_core.workplace\_user\).|
|Active|Option for indicating whether this assignment rule is active.|
|Condition|Option to add filter conditions that a user profile must match. To add a condition, select **Add filter condition**. To add a OR clause, select **Add "OR" clause**.|
|Table|Table on which the conditions must be built. The field is automatically selected as `sys_user`.|
4. Select **Submit**.
## Result
The workplace user roles are assigned. If a record is created or updated on this table, a role assignment process is triggered in the background.
**Note:**
- When a user no longer satisfies the Workplace Client Role Rule criteria, the role assignment framework deactivates the existing sys\_user\_has\_role record by setting its state to Pending Approval.
- The Pending Approval state is equivalent to the inactive state — the user does not hold the role. Role evaluation grants a role only when the assignment state is active.
- When the user satisfies the criteria again, the same record is moved back to active. No new record is created.
**Parent Topic:**[Manage workplace safety activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/manage-wsd-activites.md)
**Related topics**
[Import your workspaces data from an Excel spreadsheet]()
[Add a space type configuration]()
[Configure a workplace card]()
[Block a workplace location]()
[Configure Workplace entity and entity types]()
[Managing Neighborhoods]()
[Enable favorites option for Workplace Service Portal]()
[Create a workplace performer criteria]()
[Mapping employees to their designated workspaces]()
[Configuring shifts for your workplace]()
[Managing workplace shifts that you own]()
[Managing workplace reservations for employees]()
[Setting and tracking arrivals at the workplace]()
[Approve employee workplace reservation requests]()
[Managing workplace tasks]()
[Workplace knowledge management]()
[QR code management]()
[Location migration]()
[View workplace service usage analytics with Usage Insights]()
| title | Assign the workplace user role to employees |
| description | Set rules in Workplace Core to assign the workplace user role to employees and apply conditions accordingly. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-core/assign-workplace-user-role-to-employees-of-a-location-wsd.html |
| release | australia |
| product | Workplace Core |
| classification | workplace-core |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | ManageWorkplace CoreWorkplace Service DeliveryEmployee Service Management |