Create a standard service
Create a Standard service to make it available to employees by default when they make a reservation.
Before you begin
Role required: sn_wsd_rsv.admin
About this task
A Standard service is a basic provision available with a reservable workplace item when a reservation is made. For example, white board, additional monitor, and similar other standard services.
Procedure
-
Navigate to All > Workplace Reservation Management > Administration > Standard Services.
-
Click New.
-
On the form, fill in the fields.
Field Description Name Enter the name of the standard service Active Select active to make it available in reservations. Service Configuration section Specify the field details in the Service Configuration section. Short description Enter a short description about the service. Font awesome icon A font awesome icon in the 'fa-(name)' format. Currently, the Font Awesome library of version 4.7 is supported. -
Click Submit.
Result
The standard service is added to the application.
What to do next
Add the standard service to a workplace room or space. For more information, see Add a standard service to workplace.
- Add a standard service to workplace
Add a standard service to a workplace space or room based on where it is made available.
Parent Topic:Configure Workplace Reservation Management portal
Related topics
Install Workplace Reservation Management
Add a workplace space for reservation
Add a workplace room for reservation
Create a workplace service to provide an extra service for a reservation
Configure a reservable purpose
Create a quick reservation time slot
Configure virtual meeting providers
Configure Microsoft Teams as virtual meeting provider
Connect Workplace Reservation Management with Microsoft Teams
Connect Workplace Reservation Management with Zoom
Display permanent seat assignments on floor maps
Display name of the person reserving a space
Manage check-in and check-out reservations
Configure automatic check-in for reserved spaces
Configure reservation multi-day settings in Reservable Module
---
title: Create a standard service
description: Create a Standard service to make it available to employees by default when they make a reservation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-reservation-management/add-standard-services.html
release: australia
product: Workplace Reservation Management
classification: workplace-reservation-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Configure, Workplace Reservation Management, Workplace Service Delivery, Employee Service Management]
---
# Create a standard service
Create a Standard service to make it available to employees by default when they make a reservation.
## Before you begin
Role required: sn\_wsd\_rsv.admin
## About this task
A Standard service is a basic provision available with a reservable workplace item when a reservation is made. For example, white board, additional monitor, and similar other standard services.
## Procedure
1. Navigate to **All** > **Workplace Reservation Management** > **Administration** > **Standard Services**.
2. Click **New**.
3. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Name|Enter the name of the standard service|
|Active|Select active to make it available in reservations.|
|**Service Configuration** section|Specify the field details in the Service Configuration section.|
|Short description|Enter a short description about the service.|
|Font awesome icon|A font awesome icon in the 'fa-\(name\)' format. Currently, the **Font Awesome** library of version 4.7 is supported.|
4. Click **Submit**.
## Result
The standard service is added to the application.
## What to do next
Add the standard service to a workplace room or space. For more information, see [Add a standard service to workplace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/add-std-service-to-workplaceitem.md).
- **[Add a standard service to workplace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/add-std-service-to-workplaceitem.md)**
Add a standard service to a workplace space or room based on where it is made available.
**Parent Topic:**[Configure Workplace Reservation Management portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/wsd-reservation-setup.md)
**Related topics**
[Install Workplace Reservation Management]()
[Add a workplace space for reservation]()
[Add a workplace room for reservation]()
[Configure a reservable module]()
[Assign spaces to an area]()
[Create a flexible service]()
[Create a workplace service to provide an extra service for a reservation]()
[Create a reservable view]()
[Create a user criteria record]()
[Configure a reservable purpose]()
[Create a quick reservation time slot]()
[Configure virtual meeting providers]()
[Configure Microsoft Teams as virtual meeting provider]()
[Connect Workplace Reservation Management with Microsoft Teams]()
[Connect Workplace Reservation Management with Zoom]()
[Display permanent seat assignments on floor maps]()
[Display name of the person reserving a space]()
[Manage check-in and check-out reservations]()
[Configure automatic check-in for reserved spaces]()
[Configure reservation multi-day settings in Reservable Module]()
| title | Create a standard service |
| description | Create a Standard service to make it available to employees by default when they make a reservation. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-reservation-management/add-standard-services.html |
| release | australia |
| product | Workplace Reservation Management |
| classification | workplace-reservation-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | ConfigureWorkplace Reservation ManagementWorkplace Service DeliveryEmployee Service Management |