Connect Workplace Reservation Management with Microsoft Teams
Establish connection between Microsoft Teams Communications and Workplace Reservation Management.
Before you begin
Ensure that the following plugins are installed:
- Microsoft Teams Communications spoke (for creating meeting links)
- Microsoft Teams Graph Spoke (to get recordings)
- Workplace Reservation Management
Role required: admin
Procedure
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For Microsoft Teams, to create a meeting link on behalf of other users, refer to Microsoft documentation.
-
Setup OAuth connectivity with Microsoft Teams Connections spoke for virtual meeting.
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Setup OAuth connectivity between ServiceNow and Microsoft Teams Graph.
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Authenticate Microsoft Teams with Microsoft Azure
Set up authentication with Microsoft Azure to connect Microsoft Teams with Workplace Reservation Management application. -
Setup OAuth connectivity with Microsoft Teams Connections spoke for virtual meeting
Register your Microsoft Teams Communications spoke with ServiceNow instance for OAuth authorization. -
Setup OAuth connectivity between ServiceNow and Microsoft Teams Graph
Register your Microsoft Teams Graph with your ServiceNow® instance for OAuth authorization to get recordings after a virtual meeting. -
Create credential for Microsoft Teams Communication
Setup credentials for Microsoft Teams Communication spoke. -
Create connection and credential for Microsoft Teams Graph
Setup connection and credentials alias for Microsoft Teams Graph.
Parent Topic:Configure Workplace Reservation Management portal
Related topics
Install Workplace Reservation Management
Add a workplace space for reservation
Add a workplace room for reservation
Create a workplace service to provide an extra service for a reservation
Configure a reservable purpose
Create a quick reservation time slot
Configure virtual meeting providers
Configure Microsoft Teams as virtual meeting provider
Connect Workplace Reservation Management with Zoom
Display permanent seat assignments on floor maps
Display name of the person reserving a space
Manage check-in and check-out reservations
Configure automatic check-in for reserved spaces
Configure reservation multi-day settings in Reservable Module
--- title: Connect Workplace Reservation Management with Microsoft Teams description: Establish connection between Microsoft Teams Communications and Workplace Reservation Management. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-reservation-management/connect-rsv-mgmt-with-teams.html release: australia product: Workplace Reservation Management classification: workplace-reservation-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 4 breadcrumb: [Configure, Workplace Reservation Management, Workplace Service Delivery, Employee Service Management] --- # Connect Workplace Reservation Management with Microsoft Teams Establish connection between Microsoft Teams Communications and Workplace Reservation Management. ## Before you begin Ensure that the following plugins are installed: - Microsoft Teams Communications spoke \(for creating meeting links\) - Microsoft Teams Graph Spoke \(to get recordings\) - Workplace Reservation Management Role required: admin ## Procedure 1. [Authenticate Microsoft Teams with Microsoft Azure](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/authenticate-microsoft-teams-with-micrsoft-azure.md). 2. For Microsoft Teams, to create a meeting link on behalf of other users, refer to [Microsoft documentation](https://learn.microsoft.com/en-us/graph/cloud-communication-online-meeting-application-access-policy/). 3. [Setup OAuth connectivity with Microsoft Teams Connections spoke for virtual meeting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/setup-connectivity-between-servicenow-and-microsoft-teams-connection-spoke.md). 4. [Setup OAuth connectivity between ServiceNow and Microsoft Teams Graph](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/setup-connectivity-between-servicenow-and-microsoft-teams-graph.md). 5. [Create credential for Microsoft Teams Communication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/create-credentials-for-microsoft-teams-connection.md). 6. [Create connection and credential for Microsoft Teams Graph](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/create-connection-and-credentials-alias-for-microsoft-teams-graph.md). 1. [Authenticate Microsoft Teams with Microsoft Azure](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/authenticate-microsoft-teams-with-micrsoft-azure.md) Set up authentication with Microsoft Azure to connect Microsoft Teams with Workplace Reservation Management application. 2. [Setup OAuth connectivity with Microsoft Teams Connections spoke for virtual meeting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/setup-connectivity-between-servicenow-and-microsoft-teams-connection-spoke.md) Register your Microsoft Teams Communications spoke with ServiceNow instance for OAuth authorization. 3. [Setup OAuth connectivity between ServiceNow and Microsoft Teams Graph](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/setup-connectivity-between-servicenow-and-microsoft-teams-graph.md) Register your Microsoft Teams Graph with your ServiceNow® instance for OAuth authorization to get recordings after a virtual meeting. 4. [Create credential for Microsoft Teams Communication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/create-credentials-for-microsoft-teams-connection.md) Setup credentials for Microsoft Teams Communication spoke. 5. [Create connection and credential for Microsoft Teams Graph](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/create-connection-and-credentials-alias-for-microsoft-teams-graph.md) Setup connection and credentials alias for Microsoft Teams Graph. **Parent Topic:**[Configure Workplace Reservation Management portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/wsd-reservation-setup.md) **Related topics** [Install Workplace Reservation Management]() [Add a workplace space for reservation]() [Add a workplace room for reservation]() [Configure a reservable module]() [Assign spaces to an area]() [Create a standard service]() [Create a flexible service]() [Create a workplace service to provide an extra service for a reservation]() [Create a reservable view]() [Create a user criteria record]() [Configure a reservable purpose]() [Create a quick reservation time slot]() [Configure virtual meeting providers]() [Configure Microsoft Teams as virtual meeting provider]() [Connect Workplace Reservation Management with Zoom]() [Display permanent seat assignments on floor maps]() [Display name of the person reserving a space]() [Manage check-in and check-out reservations]() [Configure automatic check-in for reserved spaces]() [Configure reservation multi-day settings in Reservable Module]()
| title | Connect Workplace Reservation Management with Microsoft Teams |
| description | Establish connection between Microsoft Teams Communications and Workplace Reservation Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-reservation-management/connect-rsv-mgmt-with-teams.html |
| release | australia |
| product | Workplace Reservation Management |
| classification | workplace-reservation-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | ConfigureWorkplace Reservation ManagementWorkplace Service DeliveryEmployee Service Management |