Create a user criteria record

---
title: Create a user criteria record
description: Add a user criteria record to decide which users, roles, and groups can access a reservable module.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-reservation-management/create-user-criteria.html
release: australia
product: Workplace Reservation Management
classification: workplace-reservation-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Configure, Workplace Reservation Management, Workplace Service Delivery, Employee Service Management]
---

# Create a user criteria record

Add a user criteria record to decide which users, roles, and groups can access a reservable module.

## Before you begin

Role required: sn\_wsd\_rsv.admin

## Procedure

1.  Navigate to **All** > **Workplace Reservation Management** > **Administration** > **User Criteria**.

2.  Click **New**.

3.  On the form, fill in the fields.

    For a description of the field values, see [User criteria form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/user-criteria-form.md).

4.  Click **Submit**.


## Result

The user criteria is added to the application.

## What to do next

[Apply user criteria on a reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/apply-user-crit-resvbl-module.md)

-   **[Apply user criteria on a reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/apply-user-crit-resvbl-module.md)**  
Apply a user criteria to give permission for employees and groups to view and make reservations on a reservable module.

**Parent Topic:**[Configure Workplace Reservation Management portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/wsd-reservation-setup.md)

**Related topics**  


[Install Workplace Reservation Management]()

[Add a workplace space for reservation]()

[Add a workplace room for reservation]()

[Configure a reservable module]()

[Assign spaces to an area]()

[Create a standard service]()

[Create a flexible service]()

[Create a workplace service to provide an extra service for a reservation]()

[Create a reservable view]()

[Configure a reservable purpose]()

[Create a quick reservation time slot]()

[Configure virtual meeting providers]()

[Configure Microsoft Teams as virtual meeting provider]()

[Connect Workplace Reservation Management with Microsoft Teams]()

[Connect Workplace Reservation Management with Zoom]()

[Display permanent seat assignments on floor maps]()

[Display name of the person reserving a space]()

[Manage check-in and check-out reservations]()

[Configure automatic check-in for reserved spaces]()

[Configure reservation multi-day settings in Reservable Module]()