Properties installed with Workplace Reservation Management

reference australia Updated Sep 10, 2026 7 min read properties-installed-with-wsd-reservation-mgmt.md
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Properties available with Workplace Reservation Management.

These properties are available for Workplace Reservation Management (All > ****Workplace Reservation ManagementAdministration > Properties).

Note: These properties are also listed in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation context-menu filter.

Property

Description

Minimal attendee availability for suggestions [sn_wsd_rsv.minimal_attendee_availability_for_suggestions].

This property allows for the configuration of minimum attendee threshold. The application enforces the configured minimum attendee threshold percentage value where applicable. Default value is 60. Beyond this range, employees cannot add colleagues as collaborators to a meeting. If the selected colleagues are not available for a selected building, date and time, the Add Invitees dialog box shows the "Unable to load Availability" message. For example, if only two invitees are available for a meeting or reservation, the application will not load availability for colleagues. The application will not add them as attendees because the default threshold percentile value of 60 is not met. For more information about adding colleagues to a meeting, see Add invitees as collaborators and create a reservation.

Default page size [sn_wsd_rooms.default_page_size].

This property enables you to specify the number of reservable entries displayed on a page. This value is used on the following pages:- On the Search page while loading reservable items.

  • On the Reservation summary page while loading sibling occurrence.
  • On the My reservations page.

If an incorrect value is configured in the widget, the value specified in this property is used as a default value.

  • Type: Integer
  • Default value: 8

Enable auto-search when changing criteria in the advanced search experience [sn_wsd_rsv.enable_auto_search]

This property controls auto-search capability on the reservation portal while creating a reservation.By default, this property value is set to false. If set to true, the search button is not visible on the Advanced reservation portal page and the space details page. An auto search is triggered when one of the following information is changed in the reservation:- Building

  • Floor.
  • Start Date.
  • End Date.
  • All day option is enabled.
  • Recurring (Daily/Weekly, Monthly, and For/Until) is enabled.
  • Reservable modules are updated.
  • Reservable paths are updated.

Note: All mandatory fields must be entered. The auto search capability is not triggered on the advanced search page if the mandatory fields are not filled in.

The amount of time (in mins) after the latest search to inform the employee of possible outdated search results. (The message is only available when auto-search is enabled) [auto_refresh_search_rsv_data

].

Auto Refresh time interval(in mins) for showing reservables information while making a reservation. No auto refresh if set to 0 or negative number. Default value is 2 mins. Every 2 minutes (depending on the property value that you have provided in the sn_wsd_rsv.auto_refresh_search_rsv_data), the search results are refreshed. If results on the search page are outdated, the following message is shown along with a clickable referesh link, "The results you are viewing may be outdated. Please refresh to ensure you see the latest updates. Refresh the results."

The maximum number of records to process on a search execution[sn_wsd_rsv.search_limit]

This property enables you to specify the number of workplace items to be displayed in the search result. If an employee applies any filter or sorting on the search results, the first 100 workplace items that match the criteria are displayed at a time. 100 is the default value. The value specified in this property is used only if there is no value specified in the Search limit field of a reservable module.- Type: Integer

  • Default value: 100

The amount of time in minutes until a reminder should be sent out to the reservation host [sn_wsd_rsv.time_before_check_in_out_reminder

].

This property enables you to configure when to send a notification email as a reminder to employees to check in or check out a reservation. The value must be set in minutes.- Type: Integer

  • Default value: 30

Start time of the working day [sn_wsd_rsv.day_start

]

This property enables you to specify the start time of an all day reservation. The value must be set in 24-hour format.- Type: String

  • Default value: 09:00

End time of the working day [sn_wsd_rsv.day_end

]

This property enables you to specify the end time of an all-day reservation. The value must be set in 24-hour format.- Type: String

  • Default value: 17:00

Only allows extra service when the required preparation and/or cleanup activities can be planned [sn_wsd_rsv.is_blocker_mandatory].

This property enables you to specify if the blocker reservations are mandatory. The blocker reservations are created for preparation and clean-up activities if an extra service is requested along with the reservation. If you enable this property, and if the blocker reservations collide with another reservation, then the extra service will not be requested. The employee who made the reservation with these extra service, can view the message about the rejected service on the Reservation summary page. Note: If an extra service is requested for a workplace location that requires approval, the blocker reservations are sent for approval along with the actual reservation.

  • Type: true/false
  • Default value: false

Service blocker user sys_id [sn_wsd_rsv.blocker_user].

This property enables you to specify the user who is used to create the blocker reservations.- Type: String

  • Default value: 9b21b32ddb88b01097acc900399619d8

Number of minutes that which a reservation gets cancelled in case it it not confirmed by the calendar provider [ sn_wsd_rsv.cancel_unconfirmed_reservations].

This property enables you to specify after how many minutes should a reservation be canceled if there is no confirmation from the calendar provider.- Type: Integer

  • Default value: 360

The amount of time in minutes until a reservation is cancelled without a check-in [sn_wsd_rsv.time_when_reservation_cancelled_without_check_in]

This property enables you to specify after how many minutes should a reservation be canceled if it is not checked in. Ensure that the you have enabled the Cancel reservations exceeding check-in time option in the reservable module on which you want to apply this action. - Type: Integer

  • Default value: 30

sn_wsd_rsv.default_quick_reserve_reservable_module

This property enables you to specify the default reservable module that must be available on the Now Mobile app to employees for quick reservation. Specify the sys_id of the reservable module that supports quick reservation.- Type: String

  • Default value: empty

sn_wsd_rsv.meeting_provider

This property enables you to set the virtual meeting providers to generate a meeting link.- Type: choice list

  • Default value: none

Buffer time(in minutes) by with the recording must be retrieved [sn_wsd_rsv.recording_buffer_time]

This property enables you to set the time in minutes by when ta meeting recording must be retrieved.- Type: integer

  • Default value: 30

Enable employee location privacy and preference [sn_wsd_core.ENABLE_LOCATION_PRIVACY]

This property enables you to set privacy on location and also specify what type of privacy you want to set.- Type: choice list

  • Default value: none

Calculate and display the availability of a space within a recurring series [sn_wsd_rsv.enable_recurring_score]

This property enables you to display recurring availability within the series of a workplace location when an employee searches for workplace to make a recurring reservation.This propety also shows the non-available spaces. Select a space to - Type: true/false

  • Default value: false

sn_wsd_rsv.lead_time_info_message_for_limited_services

This property enabled displays a message ''Only items that can be prepared on time are available''.This message is displayed only for the special user sn_wsd_case.bypass_services_limitation and not for regular employees.

sn_wsd_rsv.UNASSIGNED_USER_ACCESS_MODE

This property controls space reservation access for users who don't have an assigned department, cost center, or workplace entity.- Type: choicelist

  • Values: restricted, unrestricted

Restricted: Users with no assigned department, cost center, or workplace entity can only see and reserve spaces that match their own allocations.

Unrestricted: Unassigned users don't have any restrictions on the spaces they can reserve.

**Parent Topic:**[Workplace Reservation Management references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/rsv-mgmt-references.md)

Related topics

Components installed with Workplace Reservation Management

Workplace Reservation Management - Field descriptions

Proximity calculation when browsing near a person

Reservable module derivation logic for Space details

Mobile push notifications for workplace reservations

Location privacy settings and impact

Additional details record producer - Mapping Variable types and limitations

Search documentation
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