Add a space using Workplace Space Management

Create a space record for every workspace located on a floor. Specify the space type and the size of the space.

Before you begin

Ensure that the room, area, and floor of the space are active.

Role required: sn_wsd_core.admin and sn_wsd_spcmgmt.manager

Procedure

Navigate to All > Workplace Core > Space Administration.
Select Spaces.
Click New.
Open the form in the Space Management view.
1. Right-click the form header.
2. Select View > Space Management.
  
  The form view changes.
On the form, fill in the fields.

Field	Description
Name	Name of the space.Ensure that you enter a unique name. For example, use the location name `<location-name>-16` rather than just `16`. Note: Do not use duplicate names as it may affect the reservation process. If you change the name of a building after updating it, a message is displayed to show that the Name will be overwritten in the next synchronization process. For more information, see Synchronize Indoor Mapping with Workplace Service Delivery.
Title	Title of the space.
Region	Region where the office is located. If your organization is located at several regions, select that region where the office that you are adding is located.
Site	Location of the office campus. If there are several sites in a region, select that site where the office that you are adding is located.
Campus	Name of the campus where the office operates. If there are several campuses in a site, select that campus where the office that you are adding is located.
Building	Name of the office building for this workspace. If there are several buildings in a region, select that building where the office that you are adding is located.
Floor	Name or number of the floor where this workspace is present.
Area	Name of the area on the office floor.
Active	Option to activate the location. This field depends on the Status field. If the Status is set as Future or Retired, then the Active field is turned off.
Is reservable	Option to indicate whether the space is available for reservation.
Status	Status of the location.- If the status of the location is active, select Active. If you set the status to Active, the Active field is enabled. if the location will be available only in the future, select Future. If you set the status to Future, the Active field is turned off. If the location is no longer functional for usage select Retired. If you set the status as Retired, the Active field is turned off. To make the location available only for a temporary duration, select Temporary. This space is available when assigned to a user or for any workplace-related activities. The Active field is always enabled.
Planned start date	Date for when you are planning to activate or reactivate the location. If the status is set to Temporary, then this date is when the location is reactivated.
Planned end date	Date by when you are planning to end the Future or Retired status of the location.
Actual start date	The date starting when the location should be active.
Actual end date	The date by when the location must be retired.
Space type	Type of the office space. To configure a new space type, see Add a space type configuration.
Space function	The field value is derived from the space type configuration of the space.
BOMA type	BOMA type that you want to associate this space with. If the Space type that you selected is already mapped with a BOMA type, the field is auto-filled with the mapped BOMA type.For more information about BOMA types and to configure a BOMA type, refer to Configure a BOMA type.
BOMA type overridden	Option to specify the override behaviour when the space type and BOMA type mapping is changed.
Assignment type	Assignment type of the space. Specify if the space is a flexible or a permanent workspace. This field appears only when you select the Space type as Workspace/Desk.
Managed by group	Group that manages the workplace-related operations.
Managed by	Workplace manager who manages all the workplace-related operations.
Capacity	Capacity of the location. By default, the value is set to 1.
Capacity ratio	Capacity ratio of the location. By default, the value is set to 1. The field signifies the number people the location can accommodate, for example, 1.5,2 etc.
Total capacity	The field is automatically filled and is read-only. The total capacity is calculated as: Total capacity = Capacity * Capacity ratio.
Occupancy status	The occupancy status of the space.
Measurement Details
Unit	Measuring unit of the size.
Size	Size of the space.
Size Square Feet	Surface area computed in square feet or square meters.Ability to compute surface area automatically in square meters or square feet from the CAD polylines if polylines are defined as closed shapes or if a unit is set. For more information, see Compute CAD file properties to extract space or room surface area.

6. Select **Create QR code** to generate and print QR codes for this space.

Select Unlink Space to unlink a space from Indoor Mapping map provider.

For more information about how to link and synchronize Indoor Mapping map data objects with Workplace Indoor Mapping see, Synchronize Indoor Mapping with Workplace Service Delivery.
Select Block location to define a time period to block these locations for reservation.
To add an image to a space, select the Additional Actions icon ([Omitted image "additionalactions-icon.png"] Alt text: Additional Actions to switch to the Workplace view.) to select View > Workplace.
1. Select the Extra Information tab.
2. Select an Image that you want to add to a space and upload it.
  
  The image that you have added is shown on the reservation summary page for a selected space.
Click Submit.

Result

The space is added to the area. The size of the area and the floor are calculated based on the specified space size.

What to do next

Add an allocation, that is, associate the space to a cost center, department and workplace entity. For more information on how to add an allocation, see Allocate a cost center, department, or workplace entity. In the procedure, select the Spaces module instead of the Floors module.

Configure a space type as usable with Workplace Space Management
Specify if a space type is usable or not by using the Space type configuration functionality. Specify if the space can or cannot be used for reservations.

Parent Topic:Managing workplace locations

Related topics

Add a campus

Add a building using Workplace Space Management

Add a floor using Workplace Space Management

Add an area using Workplace Space Management

Add a room using Workplace Space Management

Allocate a cost center, department, or workplace entity

Configure a workspace or desk as flexible or permanent

Update the measurement details of a workplace location

Change the status of a workplace location

Configure a BOMA type

Map a space type with BOMA type

Create a Space Recommender rule

Raise a space assistance request

Create a view-by configuration

Reviewing allocation changes

title	Add a space using Workplace Space Management
description	Create a space record for every workspace located on a floor. Specify the space type and the size of the space.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-space-management/add-a-space.html
release	australia
product	Workplace Space Management
classification	workplace-space-management
topic_type	task
last_updated	2026-09-10
reading_time_minutes	8
breadcrumb	ManageWorkplace Space ManagementWorkplace Service DeliveryEmployee Service Management