Workplace Space Management

A Workplace Service Delivery campus contains buildings, floors, areas, or spaces.

Create a record for every room located in an area or a floor. Specify the size of the room. Assign the room to a cost center or a department.

Create a space record for every workspace located on a floor. Specify the space type and the size of the space.

Create a record for every area that is located on a floor.

Assign either a cost center, department, or workplace entity to a workplace location. Manage space consumptions, expenses, workplace assignments, and reservations based on an employee cost center, department, or workplace entity.

Add rules to a space recommender rule set based on which qualifying spaces must be calculated when a space assistance request is raised using the Workplace Service Portal. A rule set is a collection of rules.

Define if a space is flexible or permanent. On the Reservation portal, the availability of a space for a user profile depends on its assignment type.

Specify if a space type is usable or not by using the Space type configuration functionality. Specify if the space can or cannot be used for reservations.

Change the availability of a workplace location to Active, Future, Temporary, or Retired. The availability of a workplace location for any workplace-related activities is determined based on the status that is set.

Several types of components are installed with the Workplace Space Management application, including tables and user roles.

Define a BOMA type using which you can classify a space based on its BOMA standard.

Install and configure Workplace Space Management for workplace space optimization.

Create a space recommender rule set consisting multiple rules. The rule set calculates the qualifying spaces when a user submits a space assistance request using the Workplace Service Portal. You must have Workplace Central plugin.

Define a space recommender rule using which the qualifying spaces must be calculated when a user raises a space assistance request using Workplace Service Portal. You must have Workplace Central plugin.

Create a key performance indicator (KPI) that aggregates values from the Space table for use in the Space Planning module.

Create a configuration to filter the view of the scenario planner or building overview.

Apart from the space administration features provided by Workplace Core, the Workplace Space Management application enables you to configure exclusive space-related settings.

Space Management helps users find and book desks, meeting rooms, and parking spaces. You can optimize the inventory of available workplace spaces.

Install the Workplace Space Management application from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

The KPI Configuration form helps you create a key performance indicator for the Space Planning module in Workplace Central.

Neighborhood is moved from Workplace Space Management version 1.17.0 to Workplace Core version 2.23.2.

Using Workplace Space Management, map a space type that you created using Workplace Core with a BOMA type.

Customize the properties available with Workplace Space Management.

Review allocation changes in the Space Allocation Type Change Tracker table to plan changes for your scenarios.

Manage space allocations in your workplace in the most efficient way using the Space optimization scenario planning feature. Adjust your existing space allocations, floor arrangements, and employee seating plan by creating a scenario and deploying it.

Manage space assignments to help employees head back to the office.

You can categorize the locations in your organization based on cost center, department, or workplace entity.

As a space planner, you can use the Workplace Central to monitor all your scenarios and workplace-related information from a single page called Space Optimization.

Specify the size of a location. If the location is an area, floor or building, then you can update or recalculate the total and usable size.

The view by configuration form helps you select the table and field used to filter the view on the scenario planner or building overview.

Efficiently supervise every single location of your organization by using the ServiceNow Workplace Space Management application.

Several components and properties are installed with Workplace Space Management.