KPI Configuration form

---
title: KPI Configuration form
description: The KPI Configuration form helps you create a key performance indicator for the Space Planning module in Workplace Central.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-space-management/kpi-configuration-form.html
release: australia
product: Workplace Space Management
classification: workplace-space-management
topic_type: reference
last_updated: "2026-10-22"
reading_time_minutes: 2
breadcrumb: [Reference, Workplace Space Management, Workplace Service Delivery, Employee Service Management]
---

# KPI Configuration form

The KPI Configuration form helps you create a key performance indicator for the Space Planning module in Workplace Central.

<table id="table_kpi_config_fields"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the KPI Configuration. **Note:** The name must be unique.

</td></tr><tr><td>

Label

</td><td>

Display label that appears in the Space Planning workspace.

</td></tr><tr><td>

Application

</td><td>

Application scope in which the KPI Configuration record is created. The field is automatically filled based on the current application scope and can't be edited.

</td></tr><tr><td>

Active

</td><td>

Option to activate the record. When this field is selected, the KPI is calculated and displayed in the Space Planning workspace.

</td></tr><tr><td>

Order

</td><td>

Order of the KPI in the side panel. In the details panel, lower order values appear before the higher order values.

</td></tr><tr><td>

Description

</td><td>

Description that appears on a tooltip in the Space Planning workspace.

</td></tr><tr><td>

Type

</td><td>

The operation that is applied to the selected field. The operation is applied across all applicable spaces on the Space Planning workspace.Select one of the following values:

-   **SUM**: Calculates the sum of the values of the selected field.
-   **AVG**: Calculates the average of the values of the selected field.
-   **COUNT**: Counts the number of values of the selected field.
-   **COUNT DISTINCT**: Counts the number of unique values of the selected field.
-   **None**: Doesn't apply an operation. Use this value for KPIs that a script include calculates.

For example, SUM of Capacity displays the total capacity of the applicable spaces.

Each combination of Type and Computation field can be used in only one KPI configuration.

**Note:**

For KPIs that require multiple operations, you can set the type to **None** and create a script include to calculate the value. To create a script include, you can create an implementation by using the `sn_wsd_spcmgmt.KPICustomConfig` extension point.

For reference, you can view the Script Includes like `KPI_profiles_assigned` or `KPI_assignment_ratio`, which are included with Workplace Space Management.

For more information about extension points, see [Using extension points to extend application functionality](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/api-reference/web-services/extension-points.md).

</td></tr><tr><td>

Computation field

</td><td>

Field on the Space \[sn\_wsd\_core\_space\] table on which the selected operation is performed. This field is displayed only after you select a value in the **Type** field.**Note:** You must select a computation field when the type is SUM, AVG, or COUNT DISTINCT.

 For example, SUM of Capacity displays the total capacity of the applicable spaces.

</td></tr></tbody>
</table>**Parent Topic:**[Workplace Space Management references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-space-management/workplace-space-mgmt-references.md)

**Related topics**  


[Allocation - types, setting, and impact]()

[Components installed with Workplace Space Management]()

[Properties installed with Workplace Space Management]()

[View by Configuration form]()

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