Configuring Workplace Visitor Management

---
title: Configuring Workplace Visitor Management
description: Install the Workplace Visitor Management application and configure visitor registrations related settings.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-visitor-management/configure-visitor-mgmt.html
release: australia
product: Workplace Visitor Management
classification: workplace-visitor-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Workplace Visitor Management, Workplace Service Delivery, Employee Service Management]
---

# Configuring Workplace Visitor Management

Install the Workplace Visitor Management application and configure visitor registrations related settings.

-   **[Install Workplace Visitor Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/install-workplace-visitor-mgmt.md)**  
Install the Workplace Visitor Management application from ServiceNow Store applications. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
-   **[Create a visitor policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/create-visitor-policy.md)**  
Define a policy that must be accepted by a visitor prior to their arrival. Send email notification to the visitor about the policy and enable them to accept the policy by replying to the email​.
-   **[Create a record producer for visitor management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/create-rec-prodcr-visit-mgmt.md)**  
Make visitor-related services available to employees as a self-service option. Create a record producer to display these services as catalog items in the Workplace Services catalog.
-   **[Configure a visitor type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/configure-visitor-type.md)**  
Create a visitor type that can be used to categorize visitors for your hosts or reception staff.
-   **[Configure visit requirements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/configure-visit-requirements.md)**  
Configure requirements that visitors must fulfill for their visit to your organization.
-   **[Create a visitor badge template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/create-visitor-badge-template.md)**  
Create an HTML template that can be used to print badges for your workplace locations.
-   **[Configure the frequency of email notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/configure-visitor-scheduled-jobs.md)**  
ServiceNow provides two scheduled jobs in the Workplace Visitor Management application that automate email notifications for visitor registration and policy confirmation. This topic explains how to locate these jobs and adjust their execution frequency to meet your organization's notification requirements.
-   **[Configuring Workplace Visitor Management for Workplace Services Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/config-visitor-for-kiosk.md)**  
You can configure pages, check-in flows, check-out flows to integrate Workplace Visitor Management with the Workplace Services Kiosk.
-   **[Quick start test for Workplace Visitor Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/quick-start-tests-wsd-visitor-mgmt.md)**  
Validate Workplace Visitor Management after any configuration change such as an upgrade or after developing a functionality. Copy and customize these quick start test when using your instance-specific data.

**Parent Topic:**[Workplace Visitor Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/workplace-visitor-mgmt-feat.md)