Use the host portal

---
title: Use the host portal
description: Use the host portal to create, view, and manage visits; add visitors and optional co-hosts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-visitor-management/use-host-portal.html
release: australia
product: Workplace Visitor Management
classification: workplace-visitor-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Registering a visitor, Workplace Visitor Management, Workplace Service Delivery, Employee Service Management]
---

# Use the host portal

Use the host portal to create, view, and manage visits; add visitors and optional co-hosts.

## Before you begin

Role required: sn\_wsd\_core.workplace\_user

## Procedure

1.  Navigate to **All** > **Self-service** > **Employee Center**.

2.  On the Employee Center portal, select **Help Center** > **Workplace Services**.

3.  From the Workplace Services, select **Open my visit list**.

    The host portal page opens with a list of upcoming visits.

4.  Perform any of the following actions based on your preference.

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Action

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Steps

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**Manage visits**

</td><td>

Select any of the following options:-   **Upcoming**: Displays upcoming visits in a chronological order starting from the current day.
-   **Past**: Displays past visits in a reverse chronological order starting from the current day.
-   **Drafts**: Displays visits that are saved for later. You can edit and submit draft visits.
You can select a visit to view its details. You can also edit or cancel a visit based on your preference.

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**Manage visitors**

</td><td>

After selecting a visit, you can view, edit, or remove visitors.-   You can view the status of the pre-check tasks for every visitor.

Selecting the pending tasks displays the tasks that the visitor hasn't completed.

-   You can remove the visitor by selecting **Delete visitor** in the Actions column.
-   On the visit details page, you can edit a visitor's details or remove the visitor.


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**Create a visit**

</td><td>

1.  Select **Create new visit**.
2.  On the New visit form, fill in the fields.

For a description of the field values, see [New visit form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/new-visit-form.md).

**Note:** The fields are based on the initial requirements configured by the admin.

3.  Select **Create Visit**.
4.  Add internal or external visitors.

For more information about adding visitors, see [Adding visitors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/adding-visitors.md).

5.  Select **Confirm**.


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**Edit a visit**

</td><td>

1.  Select an upcoming or draft visit.
2.  On the visit details panel, select **Edit visit**.

For recurring visits, you can edit a single occurrence or all occurrences.

3.  On the Edit visit form, fill in the fields.

The fields are the same as creating a visit. For a description of the field values, see [New visit form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/new-visit-form.md).

4.  Select **Save changes**.
5.  Add, edit, or remove visitors.

For more information about adding visitors, see [Adding visitors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/adding-visitors.md).

6.  Select **Confirm**.


</td></tr></tbody>
</table>
**Parent Topic:**[Registering a visitor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/registerring-a-visitor.md)

**Related topics**  


[Adding visitors]()

[Make a visitor registration]()

[Review visitor policies]()