View visitor policy confirmations

task australia Updated Sep 10, 2026 1 min read view-policy-confirmations.md
Raw file servicenow.com

View policy confirmations that were submitted by the visitors.

Before you begin

Role required: sn_wsd_visitor.staff

Procedure

  1. Navigate to All > Workplace Visitor Management > Administration > Visitor policy confirmations.

    You can also navigate to the Visitor registration record of the visitor.

  2. From the Visitor Policy Confirmations list, select the record that you want to view.

  3. View the details about the Visitor Policy Confirmation.

    Note: For policies that require a signature, the signature is attached to the record as an image. If the admin anonymizes the visitor, the signature is removed from the record.

Field

Description

Visitor registration

Visitor registration record that contains information about the visit, visitor, and visitor services.

Invitation

Invitation record linked to the visit.

Location policy

Policies that are linked to the location of the visit.

Active

Option to activate the record.

State

State of the policy confirmation.This field is automatically updated based on whether the visitor has accepted, declined, or not responded to the policies.

**Parent Topic:**[Managing visitor registrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/manage-visitor-registrations.md)

Related topics

Use the receptionist portal

Update a visitor registration

View visitor registrations

Visitor registration states

Anonymize a visitor

Apply visitor management archive policy

Search documentation
Search document titles and file paths on the australia branch