View visit logs

task australia Updated Sep 10, 2026 1 min read view-visit-logs.md
Raw file servicenow.com

View the visit logs which display all the state changes of a visitor registration.

Before you begin

Role required: sn_wsd_visitor.admin

About this task

You can view all the status changes of a visitor registration at any point. You can also make status updates from here.

Procedure

  1. Navigate to All > Workplace Visitor Management > Administration > Visit Logs.

  2. Search for the visitor registration which you want to view.

  3. View the current and previous states by selecting the info icon ([Omitted image "info-icon.png"] Alt text: State change info icon) next to the visit log.

    For more information about each state, see Visitor registration states.

Parent Topic:Analytics and Reporting Solutions for Workplace Visitor Management

Related topics

Visitor Reception Dashboard

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