Visitor registration states

---
title: Visitor registration states
description: The visitor logs display the current state of visitor registrations. These states can be changed to other states.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-visitor-management/visitor-registration-states.html
release: australia
product: Workplace Visitor Management
classification: workplace-visitor-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage, Workplace Visitor Management, Workplace Service Delivery, Employee Service Management]
---

# Visitor registration states

The visitor logs display the current state of visitor registrations. These states can be changed to other states.

The different states of a visitor registration are explained as follows.

<table id="table_j4m_sqt_dnb"><thead><tr><th>

State

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Planned

</td><td>

This is the initial state of a visitor registration after it is created.This state can be changed to the following states:

-   Check-in
-   Cancel
-   Didn't show up

</td></tr><tr><td>

Checked in

</td><td>

The visitor is checked in by the reception staff.This state can be changed to the following states

-   Check out
-   Break check out

You can print a visitor badge by selecting **Print badge**.

</td></tr><tr><td>

Checked out

</td><td>

The visitor is checked out by the reception staff.

</td></tr><tr><td>

Break checked in

</td><td>

The visitor is checked in by the reception staff after the visitor returned from a break.

</td></tr><tr><td>

Break checked out

</td><td>

The visitor is checked out by the reception staff after the visitor went on a break.This state can be updated to the following states

-   Break check in
-   Check out

</td></tr><tr><td>

Completed

</td><td>

The visitor has completed the visit and checked out.

</td></tr><tr><td>

Cancelled

</td><td>

The visitor registration is cancelled.

</td></tr><tr><td>

No show

</td><td>

The visitor didn't show up.

</td></tr><tr><td>

Disappeared

</td><td>

There is no update about the visitor or has checked out without updating the reception staff.

</td></tr></tbody>
</table>**Parent Topic:**[Managing visitor registrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/manage-visitor-registrations.md)

**Related topics**  


[Use the receptionist portal]()

[Update a visitor registration]()

[View visitor registrations]()

[View visitor policy confirmations]()

[Anonymize a visitor]()

[Apply visitor management archive policy]()