Add skills to an equipment instance

task australia Updated Sep 10, 2026 1 min read add-skills-eq-instance.md
Raw file servicenow.com

Add skills to equipment to ensure only skilled, certified, or trained personnel are assigned the equipment.

Before you begin

Role required: wm_admin

Procedure

  1. Navigate to All > Field Service > Equipment Resources > Equipment Instances.

  2. Open an equipment instance.

  3. Open the Resource Skills related list.

  4. Select New.

  5. On the form, fill in the fields.

    Field Description
    Name Name of the skill.
    Description Description of the skill.
    Level type The type of skill required.
    Active Enables or disables the skill requirement.
  6. Select Submit.

Result

The skill is added to the equipment instance.

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