Change Field Service Manager Mobile to use assignment groups or territories
task australia Updated Sep 10, 2026 1 min read change-manager-territory.md
Administrators can change Field Service Manager Mobile to show territories instead of assignment groups.
Before you begin
Role required: admin
You must have the Field Service Manager Mobile plugin installed before changing from assignment groups to territories. You must have the territory planning plugin installed to use territories with Field Service Manager Mobile.
About this task
By default Field Service Manager Mobile uses assignment groups.
Procedure
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Navigate to All > Field Service > Manager Mobile > Properties.
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Select the Show Mobile view by drop-down list.
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Select Assignment Groups or Territories.
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Select Save.
Related topics
45 lines · 1.7 KB
--- title: Change Field Service Manager Mobile to use assignment groups or territories description: Administrators can change Field Service Manager Mobile to show territories instead of assignment groups. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/mobile-experience-for-field-service-management-glide-family/change-manager-territory.html release: australia product: Mobile Experience for Field Service Management \(Glide Family\) classification: mobile-experience-for-field-service-management-glide-family topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Setting up Field Service Mobile Agent, Configure, Field Service Management] --- # Change Field Service Manager Mobile to use assignment groups or territories Administrators can change Field Service Manager Mobile to show territories instead of assignment groups. ## Before you begin Role required: admin You must have the Field Service Manager Mobile plugin installed before changing from assignment groups to territories. You must have the territory planning plugin installed to use territories with Field Service Manager Mobile. ## About this task By default Field Service Manager Mobile uses assignment groups. ## Procedure 1. Navigate to **All** > **Field Service** > **Manager Mobile** > **Properties**. 2. Select the **Show Mobile view by** drop-down list. 3. Select **Assignment Groups** or **Territories**. 4. Select **Save**. **Related topics** [Activate Field Service Territory Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/workforce-optimization-for-field-service/Activate-fsm-territory-planning.md)
| title | Change Field Service Manager Mobile to use assignment groups or territories |
| description | Administrators can change Field Service Manager Mobile to show territories instead of assignment groups. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/mobile-experience-for-field-service-management-glide-family/change-manager-territory.html |
| release | australia |
| product | Mobile Experience for Field Service Management \(Glide Family\) |
| classification | mobile-experience-for-field-service-management-glide-family |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setting up Field Service Mobile AgentConfigureField Service Management |