Connect to your Field Service data
task australia Updated Sep 10, 2026 1 min read install-fsm-mobile-app.md
Connect the Now Mobile Agent application to your Field Service application instance to manage work on your mobile device.
Before you begin
Download the Now Mobile Agent application on an iOS platform using the App Store or on an Android platform using Play Store.
Role required: wm_agent or wm_dispatcher
Procedure
-
Open the mobile application and tap the + sign.
-
Connect to your Field Service application instance.
- To enter the address manually, type the instance address provided by your administrator in the Instance address field. For example, https://<instance name>.service-now.com.
- To scan the QR code, tap the QR code icon and scan the QR code provided by your administrator.
-
Tap Field Service to get started with your work.
Related topics
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---
title: Connect to your Field Service data
description: Connect the Now Mobile Agent application to your Field Service application instance to manage work on your mobile device.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/mobile-experience-for-field-service-management-glide-family/install-fsm-mobile-app.html
release: australia
product: Mobile Experience for Field Service Management \(Glide Family\)
classification: mobile-experience-for-field-service-management-glide-family
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure the Now Mobile Agent application, Setting up Field Service Mobile Agent, Configure, Field Service Management]
---
# Connect to your Field Service data
Connect the Now Mobile Agent application to your Field Service application instance to manage work on your mobile device.
## Before you begin
Download the Now Mobile Agent application on an iOS platform using the App Store or on an Android platform using Play Store.
Role required: wm\_agent or wm\_dispatcher
## Procedure
1. Open the mobile application and tap the **+** sign.
2. Connect to your Field Service application instance.
- To enter the address manually, type the instance address provided by your administrator in the **Instance address** field. For example, https://<instance name>.service-now.com.
- To scan the QR code, tap the QR code icon and scan the QR code provided by your administrator.
3. Tap **Field Service** to get started with your work.
**Related topics**
[Agent mobile app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/mobile/mobile-experience.md)
| title | Connect to your Field Service data |
| description | Connect the Now Mobile Agent application to your Field Service application instance to manage work on your mobile device. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/mobile-experience-for-field-service-management-glide-family/install-fsm-mobile-app.html |
| release | australia |
| product | Mobile Experience for Field Service Management \(Glide Family\) |
| classification | mobile-experience-for-field-service-management-glide-family |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure the Now Mobile Agent applicationSetting up Field Service Mobile AgentConfigureField Service Management |