Set the default provider for a Custom Map Screen
task australia Updated Sep 10, 2026 1 min read set-default-provdr-cst-mp-scrn.md
Configure a map screen to enable site maps on the Mobile Agent application.
Before you begin
Ensure there is a Custom Map Provider. For more information, see Create a Custom Map Provider record.
Role required: admin, or wm_admin
Users with the admin or wm_admin role can access the module menu and create, read, update, and delete access control rules (ACL) in Custom Map Screens.
Procedure
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Navigate to All > Field Service > Site Mapping > Custom Map Screens.
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Select Indoor Map of Site Details for WOT Site.
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Enter the Custom Map Provider record in Default Provider.
Result
Agents can see the map of the building on the Mobile Agent application.
40 lines · 1.7 KB
--- title: Set the default provider for a Custom Map Screen description: Configure a map screen to enable site maps on the Mobile Agent application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/mobile-experience-for-field-service-management-glide-family/set-default-provdr-cst-mp-scrn.html release: australia product: Mobile Experience for Field Service Management \(Glide Family\) classification: mobile-experience-for-field-service-management-glide-family topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring Site Mapping for Field Service Management, Setting up Field Service Mobile Agent, Configure, Field Service Management] --- # Set the default provider for a Custom Map Screen Configure a map screen to enable site maps on the Mobile Agent application. ## Before you begin Ensure there is a Custom Map Provider. For more information, see [Create a Custom Map Provider record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/mobile-experience-for-field-service-management-glide-family/create-custom-map-prvdr-rcrd.md). Role required: admin, or wm\_admin Users with the admin or wm\_admin role can access the module menu and create, read, update, and delete access control rules \(ACL\) in **Custom Map Screens**. ## Procedure 1. Navigate to **All** > **Field Service** > **Site Mapping** > **Custom Map Screens**. 2. Select **Indoor Map of Site Details for WOT Site**. 3. Enter the Custom Map Provider record in **Default Provider**. ## Result Agents can see the map of the building on the Mobile Agent application.
| title | Set the default provider for a Custom Map Screen |
| description | Configure a map screen to enable site maps on the Mobile Agent application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/mobile-experience-for-field-service-management-glide-family/set-default-provdr-cst-mp-scrn.html |
| release | australia |
| product | Mobile Experience for Field Service Management \(Glide Family\) |
| classification | mobile-experience-for-field-service-management-glide-family |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Site Mapping for Field Service ManagementSetting up Field Service Mobile AgentConfigureField Service Management |