Configure iFrame support for EMR Help in ServiceNow

task australia Updated Sep 10, 2026 1 min read configure-iframe-support.md

Configure EMR Help to launch within a frame in Epic Hyperspace and Hyperdrive.

Before you begin

Role required: admin

For any ServiceNow page or portal to be launched within an iframe, an HTTP Response Header must be configured with the correct content security policy. This content security policy dictates which third party websites can load a ServiceNow page or portal inside an iframe.

Procedure

Set your scope to Global and elevate your role to security_admin.
Navigate to All > HTTP Response Headers (or type in sys_response_header.list).
Select the Global response header.
Add the domain name for your Epic hyperspace instance to the list of values.

For example, *.yourdomain.com
Confirm that Active is set to true.
Select Submit.

Result

[Omitted image "configureiframe.png"] Alt text: Proper domain indication on iFrame configuration for Epic.

What to do next

For additional configuration steps within Epic, see the How to configure EMR Help to launch within an iFrame in Epic's Hyperdrive [KB1207128] article in the Now Support knowledge base.

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---
title: Configure iFrame support for EMR Help in ServiceNow
description: Configure EMR Help to launch within a frame in Epic Hyperspace and Hyperdrive.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/emr-help/configure-iframe-support.html
release: australia
product: EMR Help
classification: emr-help
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, EMR Help, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Configure iFrame support for EMR Help in ServiceNow

Configure EMR Help to launch within a frame in Epic Hyperspace and Hyperdrive.

## Before you begin

Role required: admin

## Procedure

1. Set your scope to **Global** and elevate your role to **security\_admin**.

2. Navigate to **All** &gt; **HTTP Response Headers** \(or type in sys\_response\_header.list\).

3. Select the **Global** response header.

4. Add the domain name for your Epic hyperspace instance to the list of values.

For example, \*.yourdomain.com

5. Confirm that **Active** is set to true.

6. Select **Submit**.

## Result

\[Omitted image "configureiframe.png"\] Alt text: Proper domain indication on iFrame configuration for Epic.

## What to do next

For additional configuration steps within Epic, see the [How to configure EMR Help to launch within an iFrame in Epic's Hyperdrive \[KB1207128\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1207128) article in the Now Support knowledge base.