Configure the request definition for your healthcare case type

---
title: Configure the request definition for your healthcare case type
description: Configure the HCLS Case request definition to support the newly created healthcare case type.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/emr-help/configure-the-request-defintion-for-your-hcls-case-type.html
release: australia
product: EMR Help
classification: emr-help
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure healthcare case types, Configure, EMR Help, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Configure the request definition for your healthcare case type

Configure the HCLS Case request definition to support the newly created healthcare case type.

## Before you begin

Role required: admin

Set your scope to EMR Help.

## About this task

\[Omitted video\] Description: Video showing how to configure a HCLS Case request definition to support the newly created healthcare case type.

## Procedure

1.  Navigate to **All** > **EMR Help** > **Administration** > **Request Definitions**.

2.  Open the **HCLS Case** \[sn\_hcls\_case\_request\] definition.

3.  Set the Task type field to your new healthcare case type.

    For example, **EMR Case**.

4.  Click **Update**.


## Result

You have configured the HCLS Case request definition to support your healthcare case type.

## What to do next

[Configure the healthcare record page to support your custom healthcare case type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/emr-help/configure-the-workspace-healthcare-page.md).