Submitting ServiceNow IT service requests from EMR systems

---
title: Submitting ServiceNow IT service requests from EMR systems
description: Report any issues with your EMR system by submitting ServiceNow IT service requests.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/emr-help/emr-help-issues-reporting.html
release: australia
product: EMR Help
classification: emr-help
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create requests within your EMR system, EMR Help, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Submitting ServiceNow IT service requests from EMR systems

Report any issues with your EMR system by submitting ServiceNow IT service requests.

As a user with the sn\_ind\_rmt\_help.requester role, you can submit and monitor a ServiceNow IT service request from within your EMR system. An administrator specifies the service fulfillment method of an IT service request. For more information, see [Setting up the ServiceNow IT service request fulfillment process for EMR systems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/emr-help/emr-help-remote-req-fulfillment.md).