Book appointment table
The Book appointment [sn_hcls_book_appt_task] table stores the task details for booking an appointment associated with a healthcare case or its extended case types.
Key features
- Extends the Healthcare task [sn_hcls_task] table to store task details created for appointment bookings associated with a healthcare case or its extended case types.
- Includes the task number, short description, assignment group, patient, procedure, practitioner, parent case, and task status.
Role required to configure the table: sn_hcls.admin.
For more information, see Healthcare and Life Sciences data model.
|
Field |
Data type |
Description |
|---|---|---|
|
Assignment group |
Reference |
Group of members that is assigned the appointment booking task. |
|
Number |
String |
Alpha-numeric profile identifier of the appointment booking task. The value is auto-generated and is incremented every time you add a new appointment booking task to your ServiceNow instance. The initial value for the Number field is APPTS00001001. Note: To customize the number, define the auto-numbering format for the Book appointment [sn_hcls_book_appt_task] table. For more information, see Add auto-numbering records in a table. |
|
Patient |
Reference |
Name of the patient. |
|
Parent case |
Reference |
Healthcare case or its extended case types associated with the appointment booking task. |
|
Practitioner |
Reference |
Person added as the practitioner. |
|
Procedure |
Reference |
Activity that is performed on, with, or for a patient as part of the appointment. |
|
Short description |
String |
Brief description of the appointment booking task. |
|
State |
Choice list |
Status of the appointment booking task. The following task statuses for an appointment booking are available by default:
|
--- title: Book appointment table description: The Book appointment \[sn\_hcls\_book\_appt\_task\] table stores the task details for booking an appointment associated with a healthcare case or its extended case types. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-book-appointment-table.html release: australia product: Healthcare and Life Sciences Service Management Core classification: healthcare-and-life-sciences-service-management-core topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Data model tables, Reference, Healthcare and Life Sciences Service Management Core, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences] --- # Book appointment table The Book appointment \[sn\_hcls\_book\_appt\_task\] table stores the task details for booking an appointment associated with a healthcare case or its extended case types. ## Key features - Extends the Healthcare task \[sn\_hcls\_task\] table to store task details created for appointment bookings associated with a healthcare case or its extended case types. - Includes the task number, short description, assignment group, patient, procedure, practitioner, parent case, and task status. Role required to configure the table: sn\_hcls.admin. For more information, see [Healthcare and Life Sciences data model](). <table id="table_gsz_dbb_npb"><thead><tr><th> Field </th><th> Data type </th><th> Description </th></tr></thead><tbody><tr><td> Assignment group </td><td> Reference </td><td> Group of members that is assigned the appointment booking task. </td></tr><tr><td> Number </td><td> String </td><td> Alpha-numeric profile identifier of the appointment booking task. The value is auto-generated and is incremented every time you add a new appointment booking task to your ServiceNow instance. The initial value for the **Number** field is APPTS00001001. **Note:** To customize the number, define the auto-numbering format for the Book appointment \[sn\_hcls\_book\_appt\_task\] table. For more information, see Add auto-numbering records in a table. </td></tr><tr id="patient"><td> Patient </td><td> Reference </td><td> Name of the patient. </td></tr><tr><td> Parent case </td><td> Reference </td><td> Healthcare case or its extended case types associated with the appointment booking task. </td></tr><tr id="practitioner"><td> Practitioner </td><td> Reference </td><td> Person added as the practitioner. </td></tr><tr><td> Procedure </td><td> Reference </td><td> Activity that is performed on, with, or for a patient as part of the appointment. </td></tr><tr><td> Short description </td><td> String </td><td> Brief description of the appointment booking task. </td></tr><tr><td> State </td><td> Choice list </td><td> Status of the appointment booking task. The following task statuses for an appointment booking are available by default: - Canceled - Completed - Requested </td></tr></tbody> </table>**Parent Topic:**[Healthcare and Life Sciences data model tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-healthcare-data-tables.md)
| title | Book appointment table |
| description | The Book appointment \[sn\_hcls\_book\_appt\_task\] table stores the task details for booking an appointment associated with a healthcare case or its extended case types. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-book-appointment-table.html |
| release | australia |
| product | Healthcare and Life Sciences Service Management Core |
| classification | healthcare-and-life-sciences-service-management-core |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Data model tablesReferenceHealthcare and Life Sciences Service Management CoreHealthcare and Life Sciences Service ManagementHealthcare and Life Sciences |