Configure an external Redox healthcare system as a source system for a custom integration
Enable a custom integration application to exchange data with an external Redox healthcare system by configuring the source and destination IDs of the healthcare system in your ServiceNow instance.
Before you begin
Role required: sn_hcls.admin or admin
About this task
As a healthcare provider, you can store the source and destination IDs of an external healthcare system in the Source system [sn_hcls_source_system] table for a custom integration with a ServiceNow application.
Procedure
-
Navigate to All > System Definition > Tables.
-
In the Name column of the Tables list, search for
sn_hcls_source_system. -
Select Source system from the Label column.
-
Click the Show Form related link.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Source ID |
ID of the external Redox healthcare system used for processing an inbound API response from the system to your ServiceNow instance. |
|
Destination ID |
ID of the external Redox healthcare system used for sending an outbound API request to the system from your ServiceNow instance. |
|
Source |
Name to identify the external Redox healthcare system as a source system in your ServiceNow instance. |
--- title: Configure an external Redox healthcare system as a source system for a custom integration description: Enable a custom integration application to exchange data with an external Redox healthcare system by configuring the source and destination IDs of the healthcare system in your ServiceNow instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-source-system.html release: australia product: Healthcare and Life Sciences Service Management Core classification: healthcare-and-life-sciences-service-management-core topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Healthcare and Life Sciences Service Management Core, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences] --- # Configure an external Redox healthcare system as a source system for a custom integration Enable a custom integration application to exchange data with an external Redox healthcare system by configuring the source and destination IDs of the healthcare system in your ServiceNow instance. ## Before you begin Role required: sn\_hcls.admin or admin ## About this task As a healthcare provider, you can store the source and destination IDs of an external healthcare system in the [Source system \[sn\_hcls\_source\_system\]](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-source-system.md) table for a custom integration with a ServiceNow application. ## Procedure 1. Navigate to **All** > **System Definition** > **Tables**. 2. In the **Name** column of the Tables list, search for `sn_hcls_source_system`. 3. Select **Source system** from the **Label** column. 4. Click the **Show Form** related link. 5. On the form, fill in the fields. <table id="table_mbn_w11_ftb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Source ID </td><td> ID of the external Redox healthcare system used for processing an inbound API response from the system to your ServiceNow instance. </td></tr><tr><td> Destination ID </td><td> ID of the external Redox healthcare system used for sending an outbound API request to the system from your ServiceNow instance. </td></tr><tr><td> Source </td><td> Name to identify the external Redox healthcare system as a source system in your ServiceNow instance. </td></tr></tbody> </table>6. Click **Submit**.
| title | Configure an external Redox healthcare system as a source system for a custom integration |
| description | Enable a custom integration application to exchange data with an external Redox healthcare system by configuring the source and destination IDs of the healthcare system in your ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-source-system.html |
| release | australia |
| product | Healthcare and Life Sciences Service Management Core |
| classification | healthcare-and-life-sciences-service-management-core |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureHealthcare and Life Sciences Service Management CoreHealthcare and Life Sciences Service ManagementHealthcare and Life Sciences |