Create a patient record in Workspace

---
title: Create a patient record in Workspace
description: Create a patient record from within an interaction in Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-create-patient-record.html
release: australia
product: Healthcare and Life Sciences Service Management Core
classification: healthcare-and-life-sciences-service-management-core
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage healthcare requests in Workspace, Healthcare and Life Sciences Service Management Core, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Create a patient record in Workspace

Create a patient record from within an interaction in Workspace.

## Before you begin

Role required: sn\_hcls.healthcare\_agent, sn\_hcls.manager

## Procedure

1.  Open your Workspace by navigating to **All** > **HCLS Service Management** > **Healthcare workspace**.

2.  Navigate to **Lists** > **Interactions** > **My Interactions**.

3.  Click the link to the interaction with which you want to associate a patient record.

4.  On the Interaction form, click **Create Patient**.

5.  Fill in the details for the new patient.

6.  Add an attachment related to the patient by clicking **Browse** in the Attachments panel.

7.  Click **Save**.


## Result

The patient record is created. You can then verify the patient to associate the patient record with the interaction. For more information, see [Associate a patient record with an interaction in Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-verify-patient.md).