Healthcare organization table

reference australia Updated Sep 10, 2026 1 min read hcls-healthcare-organization-table.md
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The Healthcare organization [sn_hcls_organization] table stores the details of a healthcare organization in your ServiceNow instance.

Key features

  • Models healthcare organizations of different types including providers and payers.
  • Other healthcare organizations can be nested within while also being associated with multiple healthcare locations.
  • When a healthcare organization is created, an associated business location is also created with the same name that references the healthcare organization.
  • Contains the Business location field, which references the CSM business location [sn_csm_business_location] table.
  • To associate healthcare organizations with healthcare locations, see Associate healthcare locations with a healthcare organizations.

For more information on how healthcare locations and healthcare organizations function, see Setting up healthcare locations and healthcare organizations.

Role required to configure the table: sn_hcls.admin.

For more information, see Healthcare and Life Sciences data model.

Field

Data type

Description

Business location

Reference

The associated business location.

References the CSM business location [sn_csm_business_location] table.

Identifier

String

The unique identifier of the healthcare organization.

Name

String

Name to identify the healthcare organization.

Number

String

ID number generated for this healthcare organization record.

This field is read-only.

Organization type

Choice list

Type of healthcare organization you represent.

The following types are available by default:

  • Clinical research sponsor
  • Community group
  • Educational institute
  • Government
  • Healthcare provider
  • Hospital department
  • Non-healthcare business
  • Organizational team
  • Other
  • Payer
  • Pharmaceutical company
  • Religious institution

Parent

Reference

Parent organization associated with the organization.

**Parent Topic:**[Healthcare and Life Sciences data model tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-healthcare-data-tables.md)
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