Patient table

reference australia Updated Sep 10, 2026 3 min read hcls-patient-table.md
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The Patient [sn_hcls_patient] table stores the details of a patient in your healthcare organization.

Key features

  • Extends the Consumer profile [sn_csm_consumer_profile] table.
  • Stores details of a patient, the central object in the Healthcare and Life Sciences data model.
  • Stores basic patient information including first name, last name, date of birth, gender, primary and secondary emails, home, work and mobile phones.
  • Includes the consumer attribute associated with the patient that is a reference to the Consumer [csm_consumer] table. A Consumer record is automatically created when a patient is created in the Patient [sn_hcls_patient] table.

Role required to configure the table: sn_hcls.admin.

For more information, see Healthcare and Life Sciences data model.

Field

Data type

Description

Birth place

Reference

Birth place of the patient.

Date of birth

String

Birth date of the patient.

Deceased

True/False

Option to indicate the patient is deceased.

Deceased date/time

Date/Time

Date and time of patient's death.

Ethnicity

Choice list

Ethnic group the patient identifies with.

The following types are available by default:

  • Hispanic or Latino
  • Not Hispanic or Latino
  • Unable to report due to do policy/law

First name

String

First name of the patient.

Gender

Choice list

Gender of the patient.

The following types are available by default:

  • Female
  • Male
  • Non binary
  • Not disclosed
  • Other

Guarantor id

String

Identifier that applies to a person who is responsible for paying all charges for services ordered on behalf of the patient

Home phone

String

Home phone number of the patient.

Interpreter required

True/False

Option to indicate that an interpreter is needed during patient interactions.

Is DOB estimated

True/False

Option to indicate the date of birth (DOB) of the patient is an estimated value.

Language code

Reference

Represents the preferred language of interaction for the patient.

Last name

String

Last name of the patient.

Marital status

Choice list

Marital status of the patient.

Middle name

String

Middle name of the patient.

Mobile phone

String

Mobile phone number of the patient.

Occupation

String

Occupation of the patient.

Name

String

Name to identify the patient.

Number

String

Alpha-numeric profile identifier of the patient.

The value is auto-generated and is incremented every time you add a new patient to an instance. The initial value for the Number field is PAT00001001.

Note: To customize the number, define the auto-numbering format for the Patient [sn_hcls_patient] table. For more information, see Add auto-numbering records in a table.

Preferred communication channel

Choice list

Patient's preferred communication channel, including email, phone, or chat.

The value is dependent on the value entered in the Preferred communication method field.

Preferred communication method

Choice list

Patient's preferred communication method, including email, text, or phone.

Prefix

String

Part of the patient name that is acquired as a title due to academic, legal, employment or nobility status, and that appears at the start of the name.

For example, Mr. or Mrs.

Primary email

String

Email address of the patient to which any correspondence is sent.

Race

Choice list

Race of the patient.

The following types are available by default:

  • American Indian or Alaska Native
  • Asian
  • Black or African American
  • Native Hawaiian or Other Pacific Islander
  • Other Race

Unable to report due to do policy/law

  • White

Research consent given

True/False

Option to indicate that the patient has given consent to take part in research programs.

Secondary email

String

Alternative email address of the patient.

SMS consent given

True/False

Option to indicate that the patient has given consent to be communicated with via SMS. Protected health information is shared only if indicated.

Source

Reference

Source system details of an external healthcare system in a ServiceNow instance.

Suffix

String

Part of the patient name that is acquired as a title due to academic, legal, employment or nobility status, and that appears at the end of the name.

For example, MD or PhD.

Work phone

String

Work phone number of the patient.

**Parent Topic:**[Healthcare and Life Sciences data model tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-healthcare-data-tables.md)
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