Set up Workspace for addressing healthcare-related requests

---
title: Set up Workspace for addressing healthcare-related requests
description: Set up Healthcare Workspace to enable healthcare agents to view patient information and manage healthcare-related cases.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-set-up-workspace.html
release: australia
product: Healthcare and Life Sciences Service Management Core
classification: healthcare-and-life-sciences-service-management-core
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Healthcare and Life Sciences Service Management Core, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Set up Workspace for addressing healthcare-related requests

Set up Healthcare Workspace to enable healthcare agents to view patient information and manage healthcare-related cases.

<table id="table_ksw_gpr_4nb"><thead><tr><th>

Task

</th><th>

Description

</th></tr></thead><tbody><tr><td>

[Configure patient information in Healthcare workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-patient-info.md).

</td><td>

Configure the Patient information related list inHealthcare workspace used by healthcare agents.

</td></tr><tr><td>

[Display patient information on a healthcare case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-enable-viewing-patient-info.md).

</td><td>

Enable healthcare agents to view relevant patient information within a healthcare case.

</td></tr></tbody>
</table>**Note:** For more information about the tasks required for setting up Healthcare workspace for agents, see Setting up your Configurable Workspace.