Retry booking for skipped appointment records

---
title: Retry booking for skipped appointment records
description: Book vaccination requests for skipped appointment records for users whose appointments were unsuccessful or skipped due to missing data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/vaccine-administration-management/Retry-process-booking.html
release: australia
product: Vaccine Administration Management
classification: vaccine-administration-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Vaccine Administration Management, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Retry booking for skipped appointment records

Book vaccination requests for skipped appointment records for users whose appointments were unsuccessful or skipped due to missing data.

## Before you begin

Role required: sn\_vaccine\_sm.admin

## Procedure

1.  Navigate to **All** > **Vaccine Administration** > **Administration** > **Mass Booking Configurations**.

2.  Locate and open the mass booking configuration record based on your requirement.

    Requests and appointments that have been created appear on the **Vaccination Requests** tab.

3.  Correct the data and click **Retry Booking**.

    The **Retry Booking** option will only run for the users that you selected initially. If you want to make another selection, create a new configuration.


## Result

All requests and appointments that have been created appear on the **Vaccination Requests** tab.

**Parent Topic:**[Configuring Vaccine Administration Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/vaccine-administration-management/vaccine-mgmt-config.md)