Jumpstart Your CSDM for Enterprise Architecture

---
title: Jumpstart Your CSDM for Enterprise Architecture
description: This accelerator provides Impact customers with structured coaching on the CSDM data model as it applies to ServiceNow's Enterprise Architecture application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/accelerator-and-initiative-list/jumpstart-csdm-for-enterprise-architecture.html
release: australia
product: Accelerator and Initiative List
classification: accelerator-and-initiative-list
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [CSDM, Enterprise Architecture, Common Service Data Model, Business Capabilities, Business Applications, Information Objects, Application Services, CMDB, EA]
breadcrumb: [Technical Accelerators, Accelerator catalog, Accelerators and Initiatives, Using Impact, Impact]
---

# Jumpstart Your CSDM for Enterprise Architecture

This accelerator provides Impact customers with structured coaching on the CSDM data model as it applies to ServiceNow's Enterprise Architecture application.

## Accelerator Overview

**Jumpstart Your CSDM for Enterprise Architecture** guides Impact customers through the CSDM data model as it applies to ServiceNow's Enterprise Architecture application. It provides structured coaching on how Business Capabilities, Business Applications, and Information Objects connect to deployed Application Services and Service Instances.

With leading practices and an applied demonstration, customers gain the confidence and clarity to populate and govern their EA data correctly from the outset. This ensures their platform accurately tracks how their business and technology work together.

## Prerequisites

-   It’s recommended that [Jumpstart Your CSDM: Foundation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-csdm.md) be completed before starting this accelerator
-   CMDB must be in place with at least a foundational level of data populated

## Package Availability

**Note:** This Accelerator is available for Impact Guided, Guided+ \(SV or PG\), Advanced, and Total packages.

## What You Get

-   **Session Preparation**

    The Technical Accelerator Consultant:

    -   Provisions a ServiceNow demonstration instance and a customer temporary instance
    -   Activates and configures related plugins
    -   Prepares demonstration of the data population of each CSDM related table
-   **Customer Coaching Session \#1 \(up to 1.5 hours\)**

    Includes the following:

    -   High-level overview of the ServiceNow platform data model
    -   Information about CSDM standards around data population for Enterprise Architecture, including personas who use the data
    -   Demonstration of:
        -   Data population
        -   Data usage
-   **Customer Coaching Session \#2 \(Optional up on Customer request – up to 1 hour\)**

    Opportunity for Q&A related to CSDM as it relates to Enterprise Architecture.


## Outputs

-   30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
-   Copy of the Coaching Session Deck

## Requested Customer Resources

The same personnel may fulfill multiple responsibilities.

|Customer Resource|Responsibilities|Required|Recommended|
|:----------------|:---------------|:------:|:---------:|
|Platform Owner|Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform.|✓| |
|System Administrator\(s\)|Responsible for maintaining the stability and usability of the ServiceNow platform by performing application maintenance, managing support for Cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features.|✓| |
|Enterprise Architect\(s\)|Ensures an organization's technical strategy aligns with the goals of the business, focusing on technology and processes. Helps guide the IT enterprise through frameworks to design, plan, implement, and govern IT systems.|✓| |
|Subject Matter Expert\(s\)|Subject matter expert responsible for the CSDM.| |✓|
|Trusted Service Partners|Attend ServiceNow Impact Accelerator coaching session\(s\) to understand leading practices and potentially support the customer going forward.| |✓|

## Requested Information/Access

**Note:** Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the [Impact Accelerator Terms Matrix](https://www.servicenow.com/legal/servicenow-impact.html).

## Exclusions

ServiceNow is not responsible for implementing recommendations on Customer’s sub-production or production instances.