Jumpstart Your ServiceNow AI Skill Kit

---
title: Jumpstart Your ServiceNow AI Skill Kit
description: This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow AI Skill Kit.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/accelerator-and-initiative-list/jumpstart-now-assist-skill-kit.html
release: australia
product: Accelerator and Initiative List
classification: accelerator-and-initiative-list
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Technical Accelerators, Accelerator catalog, Accelerators and Initiatives, Using Impact, Impact]
---

# Jumpstart Your ServiceNow AI Skill Kit

This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow AI Skill Kit.

## Accelerator overview

Jumpstart Your ServiceNow AI Skill Kit provides Impact customers with an overview of the capabilities and features of ServiceNow AI Skill Kit. Through an applied demonstration, we highlight the creation of a simple, custom use case, such as Sentiment Analysis, illustrating how Skill Kit helps to harness the full potential of Now LLM and the platform for their unique needs. Additionally, this Accelerator provides customers with key resources and leading practices guides for getting started.​

## Package Availability

**Note:** This Accelerator is available for Impact Guided, Guided+ \(SV or PG\), Advanced, and Total packages.

## What you get

-   **Session preparation**
    -   Provision a temporary instance
    -   Activate ServiceNow AI Skill Kit
-   **Customer coaching session \#1 \(up to 90 minutes\)**

    Includes the following:

    -   Overview of ServiceNow AI Skill Kit and AI Data Kit capabilities and features
    -   Applied demonstration of ServiceNow AI Skill Kit:
        -   Configuration of Sentiment Analysis Skill
        -   -   Prompt assistance
-   Skill configuration
-   Deployment
    -   Key resources and guides on leading practices
    -   30 days of access to the temporary instance is provided
-   **Customer coaching session \#2 \(optional on customer request, up to 60 minutes\)**

    Opportunity for Q&A related to *ServiceNow Otto* Skill Kit


## Requested customer resources

One or more customer resource is requested. The specific number of resources provided is Accelerator and customer specific.

|Customer resource|Responsibilities|Required|Optional|
|-----------------|----------------|--------|--------|
|Platform Owner|Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform.|✓| |
|System Administrators|Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features.|✓| |
|Trusted Service Partners|Attends ServiceNow Impact Accelerator coaching session\(s\) to understand leading practices and potentially support customer going forward.| |✓|

## Requested Information/Access

**Note:** Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the [Impact Accelerator Terms Matrix](https://www.servicenow.com/legal/servicenow-impact.html).

## Exclusions

ServiceNow is not responsible for implementing recommendations on Customer’s sub-production or production instances.