Jumpstart Your Data Encryption

reference australia Updated Sep 10, 2026 2 min read jumpstart-your-data-encryption.md
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This accelerator provides an overview and demonstration of the possibilities and capabilities of ServiceNow's Field Encryption Enterprise (FEE).

Accelerator Overview

Jumpstart Your Data Encryption provides Impact customers with an overview and demonstration of Data Encryption. It enables platform owners and security administrators to confidently activate Field Encryption Enterprise (FEE) as a core capability for protecting sensitive data at the application level. Through coaching the customers learn how to identify encryption candidates and understand operational impacts. They also safely progress from entitlement to production-ready use of encryption capabilities as part of their Vault security strategy. This offering also includes key resources and leading practice guides to help customers get started.

Package Availability

Note: This Accelerator is available for Impact Guided, Guided+ (SV or PG), Advanced, and Total packages.

Prerequisites

  • Customer has a ServiceNow Vault subscription with FEE entitlement
  • Customer's ServiceNow instance is running the Zurich release or later

What You Get

  • Session Preparation

    The Technical Accelerator Consultant:

    • Provisions a temporary instance (if applicable)
    • Activates and configures related plugins
  • Customer Coaching Session #1 (up to 1.5 hours)

    Includes the following:

    • Overview of Platform Encryption and Features:
      • Cloud Encryption
      • Key Management Framework
      • FEE
    • Demonstration of Field Encryption
  • Customer Coaching Session #2 (Optional up on Customer request – up to 1 hour)

    Opportunity for Q&A related to Data Encryption.

Outputs

  • 30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
  • Copy of the Coaching Session Deck

Requested Customer Resources

The same personnel may fulfill multiple responsibilities.

Customer Resource Responsibilities Required Recommended
Platform Owner Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. ✓
System Administrator(s) Responsible for maintaining the stability and usability of the ServiceNow platform by performing application maintenance, managing support for Cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. ✓
Security Administrators Establish and enforce governance policies so all IT projects adhere to architecture standards, promoting consistency and alignment with organizational objectives. ✓
Developer(s) Write code for the ServiceNow platform. ✓
Enterprise Architect(s) Create and maintain the architecture framework that guides IT system development and deployment, ensuring seamless integration across components. ✓
Trusted Service Partners Attend ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support the customer going forward. ✓

Requested Information/Access

Note: Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the Impact Accelerator Terms Matrix.

Exclusions

ServiceNow is not responsible for implementing recommendations on Customer’s sub-production or production instances.

Keywords data encryptionField Encryption EnterpriseFEEVaultCloud EncryptionKey Management FrameworksecurityGDPRHIPAAPCI DSSSOXcompliance
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