Jumpstart Your Digital Product Release

---
title: Jumpstart Your Digital Product Release
description: This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow's Digital Product Release.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/accelerator-and-initiative-list/jumpstart-your-digital-product-release.html
release: australia
product: Accelerator and Initiative List
classification: accelerator-and-initiative-list
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [Digital Product Release]
breadcrumb: [Technical Accelerators, Accelerator catalog, Accelerators and Initiatives, Using Impact, Impact]
---

# Jumpstart Your Digital Product Release

This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow's Digital Product Release.

## Accelerator Overview

Jumpstart Your Digital Product Release \(DPR\) provides Impact customers with a comprehensive overview of Digital Product Release and its function as the orchestrator of the release process. It explains how DPR enables product and release teams to consistently plan and deliver new versions by providing visibility across the release life cycle and automating release-readiness validation. This Accelerator also equips customers with key resources and leading practices to help them get started quickly.

## Package Availability

**Note:** This Accelerator is available for Impact Guided, Guided+ \(SV or PG\), Advanced, and Total packages.

## What You Get

-   **Session Preparation**

    The Technical Accelerator Consultant:

    -   Provisions a temporary instance
    -   Activates and configures components of Digital Product Release:
        -   Plugins
        -   Updates
        -   Foundation data
    -   Loads product demonstration data into instance
-   **Customer Coaching Session \#1 \(up to 1.5 hours\)**

    Includes the following:

    -   Overview of Digital Product Release
    -   Walk-through of key Digital Product Release capabilities and features
    -   Demonstration of Digital Product Release, including:
        -   Implementation guidance
        -   Configuration
        -   Usage
    -   Review general guidelines for Digital Product Release and implementation guidance
-   **Customer Coaching Session \#2 \(optional, up on customer request — up to 1 hour\)**

    Opportunity for Q&A related to Digital Product Release

-   **Output**
    -   30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
    -   Copy of the Coaching Session Deck

## Requested Customer Resources

|Customer Resource|Responsibilities|Required|Recommended|
|:----------------|:---------------|:------:|:---------:|
|Platform Owner|Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators and ensures team alignment to business strategy and the ServiceNow roadmap. Actively involved in the overarching governance of the platform.|✓| |
|System Administrator\(s\)|Maintain the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features.|✓| |
|Release Manager\(s\)|Maintain the day-to-day activities of the process. Gathering and reporting process metrics. Tracking compliance to the process. Ensuring that release requirements have been identified and addressed.|✓| |
|Change Manager\(s\)|Responsible for the day-to-day facilitation of the change process. This role focuses on managing and administering all changes.|✓| |
|Trusted Service Partner\(s\)|Participation in ServiceNow Impact Accelerator coaching session\(s\) to understand general guidelines and potentially support customers going forward.| |✓|

## Requested Information/Access

**Note:** Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the [Impact Accelerator Terms Matrix](https://www.servicenow.com/legal/servicenow-impact.html).

## Exclusions

ServiceNow is not responsible for implementing recommendations on Customer’s sub-production or production instances.