Jumpstart Your Zero Copy Connectors

---
title: Jumpstart Your Zero Copy Connectors
description: This accelerator provides guided coaching and demonstrations on designing, configuring, and governing Zero Copy Connectors for external data access via Workflow Data Fabric.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/accelerator-and-initiative-list/jumpstart-zero-copy-connectors.html
release: australia
product: Accelerator and Initiative List
classification: accelerator-and-initiative-list
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 3
keywords: [Zero Copy Connectors, ZCC, Workflow Data Fabric, WDF, Databricks, Snowflake, federated data, external data, data integration, AI Platform]
breadcrumb: [Technical Accelerators, Accelerator catalog, Accelerators and Initiatives, Using Impact, Impact]
---

# Jumpstart Your Zero Copy Connectors

This accelerator provides guided coaching and demonstrations on designing, configuring, and governing Zero Copy Connectors for external data access via Workflow Data Fabric.

## Accelerator Overview

Jumpstart Your Zero Copy Connectors \(ZCC\) provides Impact customers with an overview and applied demonstration to help them design, configure, and manage Zero Copy Connectors. Customers learn how to securely access external data sources—including Databricks, Snowflake, and remote ServiceNow instances without duplicating data or building custom integrations.

Through this coaching, customers learn how Zero Copy Connectors integrate with Workflow Data Fabric \(WDF\) to enable real-time, governed data access that powers workflows, AI agents, and analytics. This accelerator also includes key resources and leading practices to help customers successfully implement and adopt Zero Copy Connectors.

## Package Availability

**Note:** This Accelerator is available for Impact Guided, Guided+ \(SV or PG\), Advanced, and Total packages.

## Prerequisites

-   Workflow Data Fabric must be licensed and activated on the customer's ServiceNow instance, or the customer is planning to obtain the license in the short term
-   Customers must have identified a specific external data source they want to connect to via ZCC \(ERP not in scope for this accelerator\)
-   Customer understands that ZCC is read-only for SQL sources \(Snowflake, Databricks, remote ServiceNow instances\); no bidirectional integration or ETL

## What You Get

-   **Session Preparation**

    The Technical Accelerator Consultant:

    -   Provisions a temporary instance \(if applicable\)
    -   Activates and configures related plugins
    -   Prepares the ServiceNow demo instance to demonstrate ServiceNow Remote connection
-   **Customer Coaching Session \#1 \(up to 1.5 hours\)**

    Includes the following:

    -   Where ZCC fits within the broader Workflow Data Fabric \(WDF\) architecture
    -   Primary and Community Connectors
    -   ZCC for federated read-only access to a live SQL source \(Databricks, remote ServiceNow instance\); Snowflake as optional
    -   Configuration of Primary Connectors
    -   Demonstration of:
        -   A live-federated connection to Databricks
        -   Remote connection to a ServiceNow instance
-   **Customer Coaching Session \#2 \(Optional upon Customer request – up to 1 hour\)**

    Opportunity for Q&A related to Zero Copy Connectors.


## Outputs

-   30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
-   Copy of the Coaching Session Deck

## Requested Customer Resources

The same personnel may fulfill multiple responsibilities.

|Customer Resource|Responsibilities|Required|Recommended|
|:----------------|:---------------|:------:|:---------:|
|Platform Owner|Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform.|✓| |
|System Administrator\(s\)|Responsible for maintaining the stability and usability of the ServiceNow platform by performing application maintenance, managing support for Cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features.|✓| |
|Product Owner\(s\)|Owns and is responsible for the population and maintenance of their product or application within the ServiceNow platform. They are accountable for the overall health, value, and life cycle of a specific application or product used to deliver a service.| |✓|
|Subject Matter Expert\(s\)|Subject matter expert responsible for Zero Copy Connectors.| |✓|
|Developer\(s\)|Write code for the ServiceNow platform.| |✓|
|Engineer\(s\)|Responsible for designing, building, and maintaining integrations between ServiceNow and external systems. Configures and manages connection components, data flows, and integration solutions to support the customer's use cases on the platform.| |✓|
|Trusted Service Partners|Attend ServiceNow Impact Accelerator coaching session\(s\) to understand leading practices and potentially support the customer going forward.| |✓|

## Requested Information/Access

**Note:** Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the [Impact Accelerator Terms Matrix](https://www.servicenow.com/legal/servicenow-impact.html).

## Exclusions

ServiceNow is not responsible for implementing recommendations on Customer’s sub-production or production instances.