Portfolio Governance Maturity Assessment – On Demand

---
title: Portfolio Governance Maturity Assessment – On Demand
description: A structured, self-service offering to assess your current ServiceNow Portfolio Governance processes and functional maturity.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/accelerator-and-initiative-list/portfolio\_governance\_maturity\_assessment\_on\_demand.html
release: australia
product: Accelerator and Initiative List
classification: accelerator-and-initiative-list
topic_type: reference
last_updated: "2026-08-04"
reading_time_minutes: 2
keywords: [Portfolio Governance, maturity assessment, on demand, self-paced, Foundations, Demand Process, Roadmap, governance domains, action plan, SPM]
breadcrumb: [Portfolio Governance, Strategy Accelerators, Accelerator catalog, Accelerators and Initiatives, Using Impact, Impact]
---

# Portfolio Governance Maturity Assessment – On Demand

A structured, self-service offering to assess your current ServiceNow Portfolio Governance processes and functional maturity.

## Accelerator Overview

Portfolio Governance Maturity Assessment – On Demand provides Impact customers with a structured, self-paced engagement to assess their Portfolio Governance maturity. Customers can understand their current strengths and gaps across governance practices, identify areas for improvement, and generate a practical action plan aligned to their target maturity levels. This accelerator helps customers identify, target, and prescribe areas for improvement across the following governance domains:

-   Foundations
-   Demand Process
-   Roadmap

## Package Availability

**Note:** This Accelerator is available for Impact Guided, Guided+ \(SV or PG\), Advanced, and Total packages.

## What you get

-   **Orientation**

    Review introductory guidance that explains the purpose of the accelerator, the maturity methodology, what to expect, and how to complete the experience.

-   **Set Up Assessment**

    The main user starts the accelerator, adds participants to complete the survey, and confirms the assessment scope. This helps the right stakeholders to provide input across the relevant maturity domains.

-   **Assess Current State**

    Complete a guided Portfolio Governance maturity assessment across the in-scope domains. Participants select the response statement that best reflects the organization's current portfolio governance practices for each question.

-   **Review Results**

    View a read-only results summary that converts responses into Portfolio Governance maturity scores, maturity labels, heat maps, and statement-level detail. This helps you know where your organization stands today.

-   **Prioritize and Confirm Focus Areas**

    Select the domains you want to strengthen and set a target maturity level for each one. Your priorities can reflect business risk, readiness, upcoming initiatives, regulatory exposure, or executive focus.

-   **Build Action Plan**

    Generate a structured action plan for each selected domain. Each plan includes recommended actions, suggested owners, and clear completion criteria based on the gaps between your current state and chosen target maturity level.

-   **Output**

    An action plan that summarizes your Portfolio Governance maturity assessment results, domain maturity scores, prioritized focus areas, and selected target maturity levels. The plan includes domain-specific action plans with weekly tasks, suggested owners, and "Done when" completion criteria.


## Requested Customer Resources

The following are recommended resources suggested to participate and contribute to the outcome of this accelerator. The same personnel may fulfill multiple responsibilities.

<table id="table_customer_resources"><thead><tr><th>

Customer Resource

</th><th>

Responsibilities

</th><th>

Required

</th><th>

Recommended

</th></tr></thead><tbody><tr><td>

Platform Owner

</td><td>

Responsible for the overall accountability of the ServiceNow platform. -   Provide leadership and oversight to the System Administrators
-   Confirm team alignment to business strategy and the ServiceNow roadmap
-   Actively involved in the overarching governance of the platform

</td><td>

✓

</td><td>

 

</td></tr></tbody>
</table>## Exclusions

ServiceNow is not responsible for implementing any of the recommended configuration changes in your sub-production or production instances.