TuneUp Your Security

---
title: TuneUp Your Security
description: This accelerator provides prescriptive guidance for optimizing security configurations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/accelerator-and-initiative-list/tuneup-your-security1.html
release: australia
product: Accelerator and Initiative List
classification: accelerator-and-initiative-list
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [Security, TuneUp, Security Center, Hardening Score, Instance Security, Security Configuration, Security Posture]
breadcrumb: [Technical Accelerators, Accelerator catalog, Accelerators and Initiatives, Using Impact, Impact]
---

# TuneUp Your Security

This accelerator provides prescriptive guidance for optimizing security configurations.

## Accelerator Overview

TuneUp Your Security provides Impact customers with insight into their existing ServiceNow instance security configurations and instance security leading practices. It also includes a demonstration on which instance security settings may be enabled to further enhance instance security. It aims to help customers better understand security configuration changes in the context of ServiceNow's published security guidance.

## Package Availability

**Note:** This Accelerator is available for Impact Guided, Guided+ \(SV or PG\), Advanced, and Total packages.

## What You Get

-   **Security Assessment**

    The Technical Accelerator Consultant:

    -   Provisions a temporary instance
    -   Reviews the customer's Security Center hardening score and identifies configuration findings and recommended actions
    -   Runs a simulation of recommended security configuration changes in the temporary instance
-   **Customer Coaching Session \#1 \(up to 1.5 hours\)**

    Review of:

    -   Temporary instance
    -   Security configuration guidance
    -   Security Center hardening score
    -   Findings and recommendations
    -   Simulated recommended changes in the temporary instance
-   **Customer Coaching Session \#2 \(Optional up on Customer request – up to 1 hour\)**

    Opportunity for Q&A related to instance security configurations


## Outputs

-   30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
-   Copy of the Coaching Session Deck
-   Security Center hardening score summary and configuration findings

## Requested Customer Resources

The same personnel may fulfill multiple responsibilities.

|Customer Resource|Responsibilities|Required|Recommended|
|:----------------|:---------------|:------:|:---------:|
|ServiceNow Security Lead|Subject matter expert responsible for ServiceNow instance security.|✓| |
|Office of the CISO Representative|Responsible for the organization's security policies, processes, practices, and technologies. Helps guide the Platform Owner to align with security standards.|✓| |
|System Administrator\(s\)|Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features.| |✓|
|Developer\(s\)|Write code for the ServiceNow platform.| |✓|
|Enterprise Architect\(s\)|Provides a holistic view of the organization's strategy, processes, and other systems, including any necessary policy or organizational requirements. Helps guide the Platform Owner to align with technical or functional standards.| |✓|

## Requested Information/Access

**Note:** Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the [Impact Accelerator Terms Matrix](https://www.servicenow.com/legal/servicenow-impact.html).

## Exclusions

ServiceNow is not responsible for implementing recommendations on Customer’s sub-production or production instances.