Creating an automation request

concept australia Updated Sep 10, 2026 1 min read create-automation-request.md
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An automation request helps you to automatically streamline your business processes, reduce the time that you spend on manual activities, and reduce your costs.

You can create an automation request in three ways. You can create a request by using the ServiceNow® Service Catalog, from Automation Center, or from Process Mining Workspace.

  • Submit an automation request from Service Catalog
    Submit an automation request using the ServiceNow® Service Catalog form to automate your business processes to streamline, reduce time spent on manual activities, and reduce costs.
  • Create an automation request from Automation Center
    Create an automation request from Automation Center to automatically streamline your business processes, reduce how much time is spent on manual activities, and reduce your costs.
  • Integration with Process Mining
    Create an automation request from the Process Mining Workspace, which is outside of the Automation Center. If you have installed Process Mining and Automation Center, then you can create an automation request from the Process Mining Workspace.

Parent Topic:Working with automations

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