Map source values

task australia Updated Sep 10, 2026 1 min read map-values.md
Raw file servicenow.com

Map the source state values with the destination state values.

Before you begin

Role required: sn_ac.automation_technical_user or sn_ac.automation_admin

Proceed from the Add source values section. For information on aligning source and destination fields, see Add source values.

Procedure

  1. Drag each source value to map with the destination value.

    Note: Values can only be dragged and dropped. Hard coded values are not allowed. Also, one value cannot be mapped to multiple columns.

  2. Select Save and continue.

    The Review and activate section is displayed.

Parent Topic:Aligning source and destination values

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